Thesis Database

We have developed the following database of research theses on bullying from all academic institutions in the UK and Ireland. The aim of this database is to assist those who are interested in the field of bullying and want to see what research has already been done. We have attempted to ensure that we have included all relevant theses here; but if there is an omission please let us know by emailing geraldine.kiernan@dcu.ie.

The database is here for information purposes. Those who want access to the texts of the theses need to contact the author, the relevant institution, or both.

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Comparison of Job Satisfaction between Irish-born and Immigrant Employees in Non-Supervisory Positions in Dublin’s Pubs, Bars and Restaurants
2020
Hadzikadunic, Dino
National College of Ireland

In the last few decades, the immigration of the workforce to more developed countries has noted a significant increase. That trend did not avoid Ireland as well. The increased levels of immigration to Ireland has followed the strong economic growth in the 1990s. In 2019, there were 622,700 non-Irish national residents in Ireland accounting for 12.7% of the total population with many of them starting their employment in Ireland through jobs in hospitality. In light of these numbers, it is relevant to examine immigrant’s job satisfaction within the industry. There have been numerous studies on job satisfaction of immigrants, as well as on the overall workforce in the hospitality sector. However, the literature did not compare job satisfaction levels between host nationals and immigrants employed in nonsupervisory positions in pub, bars and restaurants.

The aim of this research was to examine whether differences in job satisfaction between Irish-born and immigrant employees existed in positions which are already recognised for low levels of job satisfaction and to define the categories which made up the biggest difference between the two groups of employees.

A quantitative approach was used for this research with 78 questionnaires completed in full. In the survey, the author has used the well-established Minnesota Satisfaction Questionnaire which is known for its reliability. The sample was taken by the convenience sampling method. The gathered information was analysed by using IBM SPSS 26 software.

The research has found that immigrant’s job satisfaction is significantly lower compared to their Irish-born employees. The biggest difference between the two groups is shown in the categories of co-workers, responsibility, and supervision−human relations.

The findings will help to fill the above-mentioned gap in existing research and can be used by hospitality managers in order to recognise and reduce the gap in job satisfaction between their immigrant and Irish-born employees.

Exploring young people’s digital sexual cultures through creative, visual and arts-based methods
2020
Marston, Kate
Cardiff University

This thesis explores how digital technologies such as social media, smart devices and gaming platforms are shaping young people’s sexual cultures. While the majority of research on young people’s digital sexual cultures has maintained a narrow focus on risk and harm, and limited what digital practices are considered relevant and for whom, this thesis contributes to a growing body of scholarship that seeks to support children and young people to navigate the complexities of an ever-changing digital sexual age. I worked with a socio-economically and culturally diverse sample of twenty-five young people aged 11 – 18 years from England and Wales. Rather than focusing on a pre-defined set of digital practices, I set out to foster a creative, curious and open-ended approach that allowed participants to identify which digital practices mattered to them. Over a period of fifteen-months, I employed a range of creative, visual and arts-based methods in group and individual interviews to explore a flexible set of core issues including digital worlds, relationships, networked body cultures and media discourses. Taking inspiration from feminist posthuman and new materialist concepts of ‘assemblage’, ‘affect’, ‘phallogocentricism’ and ‘feminist figurations’, I trace normative articulations of gender and sexuality as well as activate different ways of seeing and relating to young people’s digital sexual cultures. My data highlights the enduring force of heteronormative and phallogocentric power relations in young people’s digital sexual cultures through the publicisation of intimate relations online, social media’s visual culture of bodily display and gendered harassment online. However, it also maps ruptures and feminist figurations that displace vision away from the heteronormative and phallogocentric mode. I illustrate how young people’s digital sexual cultures can be the site of unexpected and unpredictable relations that move beyond normative notions of (hetero)sexuality and towards possibilities for re-imagined sexualities that exceed heteronormative and phallogocentric norms.

How Inequality in Education in Ireland Is Produced, Reproduced, Justified, and Resisted at the Intersection of Disability and Social Class
2019
Ryan, Rosario
National University of Ireland Maynooth

This is a study about how disability and social class intersect in the lives of young adults in higher education in Ireland to reveal complex inequality, oppression, privilege, and power. The overall aim of this study is to identify how disability and social class are constructed and enacted in education in Ireland, how they intersect to maintain, reproduce, and sustain inequality and privilege, and how they are shaped through individual agency. I locate this study within a social constructivist and an advocacy/participatory paradigm and the theoretical framework of intersectionality. This is a mixed methods study and uses quantitative data from the Disability Access Route to Education (DARE) and the Higher Education Access Route (HEAR), national access initiatives, and interviews with ten student participants, to analyse how disability and social class, as social identities, intersect to influence progression, retention, and the experience of higher education.

The findings from this research enhances our knowledge of complex educational inequality, identifying how working-class students with disabilities are currently falling through the cracks of national and institutional policy and practice. The voices of the participants are central and offer a quite different way of thinking about disability, about widening participation policy and practice, and about access to education in Ireland. Students identified multiple embedded barriers, inferior positioning, unequal resources, hardship and sacrifice, and the negative impact on their student identities. They also describe extraordinary resilience and activism supported by parents, individual teachers, and more inclusive schools. The study identifies how current understandings of disability and social class have created a powerful regime that is reproducing inequality in education and relegating all students with disabilities, particularly working-class students, to positions of inequality and inferiority. The study illustrates that what it means to have a disability depends on each individual’s simultaneous location in the social hierarchies of disability and social class.

Cyberbullying of post-primary teachers in Ireland
2019
Challenor, Liam
Dublin City University

Cyberbullying of teachers by their pupils has not been researched as widely as adolescent bullying or cyberbullying. The cyberbullying of teachers by pupils has been defined as “the creation of digital texts, images and recordings that portray the teacher in ways that are demeaning and/or ridicule the teacher, which are then transmitted electronically to others” (Kyriacou & Zuin, 2015, p.267). This research attempts to provide a diverse understanding of the online lives of teachers in post-primary schools in Ireland. Some of the variables for examination include how teachers self-regulate their profiles on social media, the security and privacy prevention tools used and their attitudes towards communicating with students online. This research investigates the types of cyberbullying that teachers experience and how this influences them in their roles as teachers within their school environment. Negative physical and mental health effects including severe stress, fear for personal safety, teacher and pupil performance has been identified as a result of pupils bullying and cyberbullying teachers, this is an additional area of examination. This research utilises a quantitative approach to provide further insight into teacher cyber victimisation to develop support structures for teachers and schools.

Get up! Stand up! (version 2): An evaluation of a school-based social skills programme
2019
O’Meara, Billy
Mary Immaculate College

Background: Social and emotional (SE) skills play an important role in a person’s development, while a range of negative outcomes are associated with poor SE skills (Collaborative for Academic, Social, and Emotional Learning [CASEL], 2013; 2015; Gresham & Elliott, 2008). The targeting of these skills in school-based programmes can produce positive outcomes (Durlak, Dymnicki, Taylor, Weissberg, & Schellinger, 2011). Get Up! Stand Up! (Version 2) (GUSU2) (National Educational Psychological Service, 2017) is a SE skills programme currently in use in Irish schools. However, to date, no substantial evaluation of GUSU2 has been conducted. CASEL outline a framework for such school-based programmes which identifies several essential elements, including being well-designed, addressing five SE competencies, offering support and training to facilitators and being offered over multiple years. Programmes which meet these standards are noted to be associated with a range of positive outcomes for participants.

Aim: This study aims to evaluate GUSU2 as a SE skills programme in the context of the CASEL framework. This study will consider the impact of GUSU2 on participants’ SE skills, whilst also considering the perspectives of the relevant stakeholders on GUSU2 and the training and support provided.

Methodology: A mixed-method, partially mixed sequential equal status design was used to evaluate GUSU2. Documentary analysis was conducted on the GUSU2 manual. Thematic analysis, using a combination of deductive and inductive analysis (Braun, Clarke, Hayfield, & Terry, 2018; Tashakkori & Teddlie, 2010) was conducted on data from four pupil focus groups involving 27 pupils and from seven semi-structured teacher interviews. Data collected by the school psychology service, using the Social Skills Improvement System-Rating Scales (SSIS-RS) (Gresham & Elliott, 2008), was analysed using a mixed between-within subjects’ analysis of variance and post-hoc t-tests to determine the impact of participating in GUSU2 compared to participants in a business-as-usual control group. Data included pre- and post-intervention measures of SE skills from 225 pupils in 14 schools, including three control schools consisting of 68 pupils. In addition to the full study sample, a lower ability sample (n = 37) were identified based on their pre-intervention scores and analysed accordingly.

Findings: There was a statistically significant increase in participants’ total standard scores in both the GUSU2 and business-as-usual groups in both the full study and lower ability samples. There was no significant interaction effect identified, suggesting that GUSU2 is as effective as the business-as-usual approach. However, qualitative analysis suggests that pupils engaged with the programme and demonstrated learning in several competencies. Analysis of the qualitative data indicates that several aspects of GUSU2 require further development to align with the CASEL framework. Several potential barriers to implementation and learning were identified, including a lack of ongoing external support, brief training, concerns over resources, pupil over-familiarity, and small school size.

Conclusions: Several implications from this evaluation are discussed, including areas for development within GUSU2 in relation to the CASEL framework, issues regarding programme fidelity and the collection of appropriate data. Suggestions for further research and policy are also made.

“Seeking peace of mind”: Understanding desistance as a journey into recovery and out of chaos
2019
Cambridge, Graham
University College Cork

This research examines the lived experience of 40 men from working class areas of Cork city as they attempt to desist from offending. As part of this study, addiction featured as a significant issue for all of the participants and dominated their desistance journey. This study aimed to understand how issues of masculinity, working class culture, poverty and trauma were relevant for men from the Cork area and their participation in crime. In addition, this research sought to understand the relationship between addiction and offending, and relatedly the relationship between desistance and recovery. This work uses the voices of the participants via life narrative interviews and the findings emerged via a Grounded Theory analysis that links the themes and concepts to the data.

Relationship management in intercultural business emails
2019
Marsden, Elizabeth
University of Huddersfield

While relational networks have been an important part of much research into human interaction since at least the 1980s, there has been little research into network creation and decay, with much research simply creating a snapshot of an established network. Additionally, only a small number of studies have portrayed networks as dynamic and changing, instead viewing ties as binary, either strong or weak, but not something in between.

This thesis addresses both these problems using intercultural business email data to map relationships from the first introduction of two parties, to eventual decay, including stages of change along the way. A comprehensive model of dynamic relational networks is also presented, adding significant detail to the descriptions presented by prior studies, and presenting the idea graphically for the first time. The thesis uses a corpus of 1072 emails sent between a sole trader and 19 of her clients. Initially, an exploratory data analysis is conducted to present some of the structural and statistical aspects of the data. Then, using an inductive qualitative research process, tie creation is examined looking at how relationships are initiated and begin to progress. How strong functional ties are developed is then examined through linguistic strategies such as self-disclosures, multimedia sharing, and paying compliments. A systematic analysis of the usage of CMC (computer mediated communication) cues for relational work is given particular attention. The maintenance of weak ties is also examined, including using politic behaviour, adherence to one’s line, and recipient design. Tie decay, an under-explored area, is also analysed by describing how language differs before and after a break in contact, how a relationship can be destabilised and (possibly) repaired, or how it may become dysfunctional.

It is found that traits put forward by prior studies categorising relationships as strong, e.g., homophily, time dedication and trust, can be exemplified through linguistic elements in those relationships which are moving towards being strong (and, importantly, functional i.e., friendly, rather than dysfunctional, i.e., bullying). The thesis also shows how in all the business relationships presented, there is some amount of relational communication, which is important for ensuring a smooth business relationship.

Seeing Through a Bourdieusian Lens: A Field-level Perspective of Anti-bullying Interventions in a UK Police Force
2019
Callaghan, D.L.
University of Liverpool

This thesis contributes to our understanding of anti-bullying intervention (ABI) strategies. Situated in a UK police force, the study focused on the voices of three key agent groups that hold important yet different relationships with the ABIs in the participant police force. The research extends current understanding of how different groups with different constructs of bullying engage with the mechanisms in place to manage and control it. These three groups are referred to throughout the thesis as Creators, Disseminators and Users. Creators are primarily responsible for the ownership of ABIs, while Disseminators provide advice and guidance on the ABIs to the workforce, and the Users represent those targeted or accused of workplace bullying. This multi-agent perspective is important given that extant literature has focused predominantly on single-agent type groups.

The study uses Bourdieu’s theory of practice as a framework to reconcile the structure versus agency challenge and provides opportunity to understand the factors that shape attitudes and responses to bullying and the ABIs that are in place to manage and control it. Given that workplace bullying is complex, the Bourdieusian lens extends the opportunity to explore how these complexities are understood through individual, multi-level and socio-historical organisational contexts.

Using an interpretative phenomenological analysis (IPA) methodology, semi-structured interviews were used to investigate the deep-level responses from this multi-agent perspective.

The findings hold important implications for research and practice and extend current discussions in the workplace (anti)bullying field. Firstly, they suggest that contemporary ABI strategies may no longer fit the requirements of a modern police force. New recruits holding deinstitutionalised and individualistic career trajectories reject informal approaches to dealing with bullying at work that are favoured by those with longstanding careers in policing, in favour of more formalised ABI strategies. Secondly, the findings indicate that, beyond formal ownership of the anti-bullying strategies, the hidden organisational network predicated upon social alliances is a powerful mediator in shaping how the ABI strategy is understood and enacted. This extends current understanding of how bullying is maintained and moves discussions to the networked level of organisation. Thirdly, the use of gendered language applied at the individual and organisational levels of organisation were found to be influential in diminishing the value and role of the ABI. The findings further suggest self-seeking system abuse of the ABIs, particularly by those seeking promotion or whose work performance is negatively brought into question. Finally, and importantly, the study also offers new theoretical insights into the reported gap between ABI policy/strategy construction and implementation. Drawing on the concept of habitus, the study utilises habitus as a new way of understanding how different workplace demographics and policy/ strategy developers create their own understanding of bullying at work and the mechanisms in place to manage it.

“Oi! Dancing Boy!”: How Adolescent Boys Recuperate Masculinity and (Hetero) Sexuality in Dance Schools and Secondary Schools
2019
Marlow, Christopher Thomas
Lancaster University

This thesis is an empirical study into the experiences of young male dancers, aged 11-18 years, in the north west of England who, outside of their secondary schools, attend private-sector dance schools for tuition in one or more dance genres such as ballet, ballroom/latin-american, contemporary, jazz, tap and urban dance. Its prime focus is to explore the ways in which these young dancers contest the two dominant Western discourses that position dance as a ‘feminine’ activity (e.g., Sanderson, 2001; Stinson, 2001; Risner, 2002a; Gard, 2003) and males who dance as subject to a homosexual presumption (e.g., Rodgers, 1966; Grant, 1985; Hamilton, 1999; Risner, 2007).

Data were generated from semi-structured interviews with 26 male dancers, 4 parents, 6 teachers and 4 dance policymakers / administrators. Explored through the theoretical lens of ‘inclusive masculinity theory’, characterised by a softening of masculinity and an erosion of homophobia (Anderson, 2009), data were analysed thematically (Braun and Clarke, 2006). Findings suggest that most male dancers continue to experience bullying, marginalisation, and stigmatisation, especially from their male peers in secondary schools, where orthodox forms of masculinity proliferate still.

While my analysis finds ‘inclusive masculinity theory’ inadequate to explain the lived experiences of most of these young male dancers, I nonetheless find much value in the related concepts of ‘masculine recuperation’ (Hansen, 1996) and ‘heterosexual recuperation’ (McCormack, 2012), these being identity-management techniques adopted by some males who transgress heteromasculine boundaries. Drawing on these 2 concepts, I pinpoint 6 strategies employed by boys to shore up their masculine and/or heterosexual identities: professing attraction to females; acquiring a ‘sporty’ boy identity; reconceptualising dance as a sport; opting for ‘cool’ dance genres; acquiring popularity through dance and, finally, the policing of movement and choreographic practices. I find that by employing some, most or all of these recuperative techniques, boys are able to contest the aforementioned dominant discourses – that dance is for females (via masculine recuperation) and that boys who dance are presumed gay (via heterosexual recuperation).

Attention is also given to boys’ experiences of dance in their secondary schools. I conclude that while ostensibly a prescribed component of the P.E. curriculum (at Key Stage 3), dance continues to be marginalised and coded as a ‘feminine’ subject and one delivered mostly by non-specialist, female teachers – a problematic, discursive, and material (re)production of gender normativity. Attempts to woo boys into dance via heteronormative schemes of work in schools or through external initiatives such as ‘Project B’ from the Royal Academy of Dance, are also deemed problematic in their gender essentialism. Furthermore, the philosophy of dance education in schools, one that privileges ‘process’ over ‘product’, does little to foster boys’ engagement with dance. Taken collectively, these findings are a cause for concern as well as a call to action.

By furthering our understanding of how young male dancers contest the dominant discourses that pertain to dance and masculinity, this thesis contributes to knowledge in the fields of both dance and education, the former still hitherto under-researched in the UK, especially regarding boys’ experiences of dance education and training in the private sector. In drawing upon the concepts of ‘masculine recuperation’ (Hansen, 1996) and ‘heterosexual recuperation’ (McCormack, 2012), I illuminate how young male dancers re-inscribe their masculinity, and heterosexuality if appropriate, by their deployment of various recuperative strategies – findings that are apt, novel, and original to the sociology of dance in England.

Management accounting control and managerial bullying: economic, social, and political dynamics in Bangladesh RMG sector.
2019
Ahmed, MD Shoaib
University of Essex

This study revisits the behavioural aspect of management accounting control (MAC) that has remained mostly unexplored over the last four decades. In particular, this study investigates; how managers and supervisors use accounting technologies and other management control mechanisms (MCMs) to intentionally or unintention- ally bully the shop floor workers of selected privately owned RMG factories located in a high-power distance emerging economy. Drawing on Max Weber’s ‘social stratification’ (i.e. class, status and party), this study has revealed that to maximise organisations’ profit and secure their personal gains, managers and supervisors frequently use accounting technologies and other MCMs to deliberately (most of the cases) bully the subordinate workers. In so doing, managers and supervisors justified their bullying behaviours through workers’ class situation, educational credential, geographic location and gender. Owners of the selected factories, on the other hand, legitimised MAC based- managerial bullying (MB) through their economic resources and social status. In fact, by involving in state politics and obtaining legislative power, they also influenced government policies (e.g. labour laws and national minimum wage) to reduce the collective bargaining of workers in a particular sector of the economy. Nevertheless, owners also patronise insiders (e.g. supervisors and managers) and outsiders (e.g. members of political parties, state police, government employees, and bureaucrats) to bully the workers institutionally through intimidation, harassment, and violence. This study, therefore, argues that there is a strong connection between MAC and MB that might succeed through the existence of social stratification and political patronage in a particular sector of a high-power distance emerging economy.

The Spectrum of Inclusive Practice for Pupils with Autism Attending Mainstream Primary Schools
2019
McElroy, Colin
Trinity College Dublin

The experiences and attitudes of inclusion for pupils with autism attending mainstream primary schools and relevant stakeholders in Leinster were ascertained through the use of questionnaires, interviews, focus groups, visual methodology and documentary analysis. Eight primary schools participated in this research and each school had access to a special class for pupils with autism. This study looked at the impact of inclusive policies on the provision of supports and services for pupils with autism and their overall learning and social experiences in each school. The findings of this research highlight many positive elements of good practice in each school. It was apparent throughout this research that professionals in schools were committed to enhancing the learning and social experiences for pupils with autism. The importance of positive home-school relationships was identified, as positive relationships greatly influenced the outcomes for young children with autism. The majority of teachers, principals and SNAs would like to see more opportunities regarding continuous professional development to accommodate the diverse needs of pupils presenting in schools on the autism spectrum. Evidence in this study highlighted inconsistencies in practice and mixed experiences for all stakeholders across each school environment. Findings from this study suggest that schools are working within a policy vacuum that is negatively impacting on the learning and social experiences for pupils with autism. In this research, the majority of parents had difficulty accessing adequate clinical and educational supports. Many parents do not have access to a special class in their locality, which can cause isolation and loneliness for their children locally. Most schools had exclusionary clauses in enrolment policies that made school choice difficult for parents. There was overwhelming consensus from parents and professionals that mixed ability special classes are not viable and the current structure, purpose and role of the special class needs to be revised in that regard. Mixed experiences were reported from parents regarding their children transferring between schools. The transfer from primary to post-primary was a great source of anxiety for the majority of parents of children with autism. This research suggests that inclusive policies must be implemented to provide adequate resource provision and requisite funding to enhance the learning and social experiences for all pupils with autism attending mainstream primary schools.

Lessons learned from implementing the KiVa antibullying programme in UK primary schools
2019
Clarkson, Susan
Bangor University

Bullying is a concerning worldwide public social, mental and physical health risk and carries many adverse and long-term consequences, including depression, anxiety and psychological maladjustment. Bullying occurs regularly in most school settings, with many children frequently observing some form of bullying at school. School based victimisation is associated with increased school absence and poorer academic attainment. Chapter one explores existing literature on bullying, including definitions, categories, roles, risks and consequences, prevalence and age-related prevalence. Chapter 2 discusses legal requirements on schools to have an antibullying policy that sets out their preventive and reactive work and includes an
overview of the legislation, government guidance, and common school practice in the UK. Chapter 3 reports on the implementation of the KiVa, the Finnish school-based antibullying programme, delivered in Key Stage 2 [aged 7 to 11 years] of UK primary schools. First, it describes the baseline characteristics of approximately 12,000 pupils prior to KiVa implementation, reporting the baseline prevalence of victim, bully, and bully-victim status and then evaluates the outcomes and costs for 41 early implementer schools after one year of
implementation. Chapter 4 describes the development, theoretical foundations, and supporting Finnish and International evidence for the KiVa programme, and the introduction of KiVa to the UK. Chapter 5 presents a case study of KiVa in a UK primary school and lessons learned from implementation. The final chapter, chapter 6, provides a summary of the research findings and discusses their implications, strengths, limitations, and future directions for research and implementation of the KiVa antibullying programme.

Teens Who Intervene: Identifying Factors Related to Adolescent Cyber-Bystander Intervention in Cyberbullying
2019
Mackay, Yasmin O.C.
Canterbury Christ Church University

Introduction: Cyberbullying experiences have been linked to mental health difficulties, highlighting the need to refine anti-cyberbullying interventions, particularly for at-risk groups, and understand what encourages bystanders to intervene. The current study compared adolescents’ prosocial cyber-bystander intentions in an intragroup (‘UK-born’ victim status) and intergroup (‘immigrant’ victim status) cyberbullying context. State empathy and state self-efficacy were examined as potential mediators, accounting for baseline trait levels of these two factors and gender.

Methods: British adolescents (N=129; 13.5-15 years old; 59.7% female; predominately White) from two comprehensive schools in the UK took part in a two (gender: female/male) by two (victim status: British/immigrant) between-subjects quasi-experimental study. Participants were randomly assigned to read a gender-matched hypothetical cyberbullying vignette with an adolescent cyber-victim who was either ‘U.K.-born’ or an ‘immigrant’. Self-report questionnaires captured participants’ prosocial bystander intentions, state and trait self-efficacy and empathy, alongside demographic information.

Results: Findings showed that victim status did not relate to self-efficacy or prosocial cyber-bystander intentions. Higher empathy was reported by females and, unexpectedly, within the ‘immigrant victim’ condition. An indirect relationship was found between victim status and prosocial cyber-bystander intentions, with state empathy as a statistical mediator. Trait empathy did not moderate the path between victim status and state empathy.

Conclusions: The present study supports promoting bystander state empathy in anti-cyberbullying programmes, but the importance of intergroup processes is unclear. To reduce cyberbullying impact, future research should explore cyber-bystander behaviour towards at-risk groups inter-sectionally, controlling for additional intergroup variables which potentially caused a suppressor effect in the results.

Aces too high: an IPA study to examine educational exclusion and social inequality
2019
John, G. M.
University of Sheffield

Inclusion in schools is a highly complex and much debated topic (Edmonds, 2012; Hodge, 2016; Tutt, 2007; Webster and Blachford, 2015; Whitelock, 2012). However, the voice of the ‘excluded’ is rarely heard. This study has sought to listen to the voice of the excluded to hear ‘their truth’ about educational barriers and their consequences, along with innovative preventative measures. Since lack of educational attainment has been identified as the ‘biggest driver of future poverty’ (Rowntree, 2017) and school bullying/exclusion has been identified as a precursor to self-harm and suicide; suicide being the leading cause of death in almost all European countries (Hawton, Saunters and O’ Connor, 2012), this thesis answers an urgent call to find preventative and restorative solutions. An interpretative phenomenological analysis approach (IPA) was implemented to further examine Edmonds’ stance
that the education system unfairly discriminates against individuals ‘with’ difference (Edmonds, 2012). Since published data has highlighted many gaps between Wales and the rest of the UK, for example in educational attainment (Adult Basic Skills, 2004; PISA, 2006; 2009; 2012; 2015 (cited in OECD 2006; 2009; 2012; 2015)), Adverse Childhood Experiences (ACEs) and health harming behaviour (Bellis, 2017), lack of economic regrowth (Rowntree Foundation, 2017) and rising suicide statistics compared to the rest of the UK (Samaritans, 2018); the research setting was purposely chosen because of the high rates of social poverty, inequality, opioid deaths (BBC, 2019) and self-harm compared to other localities. Semi-structured
interviews were carried out with twelve participants (aged 14-35). Seven emerging superordinate themes were identified: ACEs and trauma, missed assessment, disabling learning environments, bullying, gaslighting and systematic abuse, damages to mental health, survival coping mechanisms and self-medication, revolving door of cycles of oppression and intergenerational poverty, and preventative measures and restorative solutions. The trans-disciplinary findings combine neuro-science, education, behavioural studies, ACEs, sleep studies, neuro-diversity and suicide prevention, to tackle international public health targets which, if implemented by policy makers, could lead a process of emancipatory social reform right across society to create a better future for our children.

Bullying and Harassment of Black and Asian Minority Ethnic (BAME) women within the Police Services in England: Race, Gender and Police Culture
2019
Hasan, Marina
University of Northumbria at Newcastle

This thesis examines the ‘hidden’ and under-researched area of bullying and harassment of Black and Asian Minority Ethnic (BAME) women in Police Services in England. In so doing the thesis explores the intersectionality between race and gender within the context of police culture. The thesis explores the development of the legislative and policy framework of bullying harassment within the context of English Policing. In doing so, it adopts a chronological approach, which facilitates an understanding, whilst identifying main influences and events, which have shaped English Policing bullying and harassment policy since the Macpherson Inquiry (1999).

The research argues that the failure of successive governments to develop a robust legislative framework on bullying – on the grounds that it would create an unnecessary regulatory burden to industry (Adams, 1994) – has had a massive impact on workplace bullying and harassment issues. This has led to the default position of the development of the creation of ‘dignity at work’ policies through which cases of bullying are channelled. The thesis argues that this policy framework when implemented within a command-and-control organisation such as the police makes it ‘fair game’ for undermining (EHRC, 2016).

The research identifies the impact of this historic policy failure to acknowledge the importance of intersectionality in matters of diversity and the continuing ‘struggle’ between race and gender within English policing. This factor then contributes to the ‘invisibility’ of BAME women in policing. In doing so it makes BAME women susceptible to ‘unique tactics’ of bullying and harassment, which contribute to their impeded progression as compared to their white counterparts. These ‘unique tactics’ are underpinned/enhanced by the police ‘organisation’ and enforced by police ‘culture’.

The thesis argues that the failure to ‘grasp’ the issue of bullying and harassment of BAME women within British Policing is due, in part, to a lack of effective leadership; which is driven by a ‘crisis management’ culture around issues of race and gender (CRE, 2004; Ghaffur, 2004; Rollock, 2010). Furthermore, the research argues, that this situation is compounded by a paucity of evidence-based research in this area, which contributes to intensifying the perceived and actual ‘invisibility’ of BAME women within contemporary English policing.

The thesis concludes, that; the bullying and harassment of BAME women in Police Services in England, is underpinned by issues of patriarchy and racism; which are difficult to challenge in bureaucratic and hierarchical organisations like the Police. It is argued in the research that Police Services in England have developed on ‘face value’ effective policies and procedures to deal with bullying and harassment however, it is the implementation of the bullying and harassment policies and procedures and the way in which certain sections of the organisation handle them (Department of Professional Standards (DPS) and Human Resources (HR)) where the tension lies. This is due to the viewpoint established by this research that those police departments responsible for handling cases of bullying and harassment of BAME women do not have many BAME people working within them (HASC, 2016). It is argued here that this makes implementation of bullying and harassment policies difficult, as these individuals do not truly understand the nature of racism which is essential to be able to tackle the bullying and harassment of BAME women. Furthermore, the forceful police culture, does its utmost to maintain and protect the organisation from those BAME women who would expose it both internally and externally for bullying and harassment. This triggers a range of acts; aimed at undermining, discrediting, and isolating the victim through drawn out investigative processes. These acts are aimed at maintaining power and order and are enabled through the operation of police culture, which by its very nature facilitates ‘corruption’ of processes in the handling of bullying and harassment cases.

Workplace bullying and its effect on employee well-being in Ghana’s oil and gas industry
2019
Kumako, Stephen Kodjo
The University of Nottingham

The World Health Organisation (2017) asserts that changes in the world of work have resulted in new risks to employee health and safety. The focus of occupational health and safety professionals has evolved beyond physical risks, and now includes psychosocial risks such as workplace bullying. Workplace bullying is an extreme social stressor that has the potential to affect victims, witnesses, co-workers, significant others, the organisation itself and society. Whilst much is known about this phenomenon in other parts of the world, very little research effort has examined workplace bullying in Sub-Saharan African countries such as Ghana. Accordingly, this thesis aimed at understanding the lived experiences of employees in the nascent oil and gas industry in Ghana. Furthermore, this research sought to apply the Job Demands-Resources model to workplace bullying and test an adapted theoretical model based on Einarsen et al’s (2011) comprehensive model of workplace bullying. To this end, a mixed methods design was adopted using employees from the upstream, midstream and downstream operations within Ghana’s oil and gas industry. The qualitative study used data from in-depth semi-structured interviews with fifteen employees across the oil and gas sector in Ghana. In the three quantitative studies, three hundred and twenty-six employees responded to both online and paper-based questionnaires. Results of this research indicate that work-related bullying behaviours are more common than person-related bullying in the oil and gas sector in Ghana. Additionally, aspects of Ghanaian culture, unequal distribution of power, supervisors’ perceived job insecurity as well as perceived racial discrimination were identified as causes of workplace bullying. This study also found that employees reported psychological distress, mistakes and errors, poor work attitudes, and turnover intentions as a result of bullying at work. Furthermore, recreational activities and social support as well as religious coping were identified as resources available to employees and used to deal with workplace bullying. Job demands (work pace and workload) and resources (job control and supervisor social support) were associated with workplace bullying. Results again showed that the interaction of some specific job demands, and resources was related to workplace bullying. Moreover, psychological capital and religiosity respectively moderated the relationship between workplace bullying and psychological well-being. Finally, psychological well-being mediated the relationship between workplace bullying and engagement, burnout and job satisfaction respectively. Workplace bullying is pervasive in Ghana’s oil and gas industry and occupational health and safety professionals should seek to reduce specific job demands and increase specific job resources. Organisations in Ghana can aid the development of psychological capital through training to enhance employee well-being whilst understanding coping mechanisms such as religiosity. Additionally, organisations should implement anti-bullying policies and procedures fairly and ensure a psychologically safe work environment. Findings from this thesis are integrated and further discussed in the final chapter. The limitations of the various studies are critically analysed with recommendations for future studies. Additionally, the implications of the findings for theory and practice, especially in Ghanaian organisations, are highlighted.

Toxic management and intention to quit: A qualitative investigation of the impact of toxic management and intention to quit among office staff in a wholesale office environment in Dublin, Republic of Ireland
2019
Gargan, Helen M.
National College of Ireland

Toxic management has only recently been the subject of empirical research, despite numerous references in the popular press and in some publications. This research investigated the relationship between toxic management and intention to quit of office staff in a wholesale environment. Predominantly, the research focussed on the impact of toxic management on perceptions, attitudes and work experiences of the chosen staff.

Analysis was performed thematically and the collected data from the semi-structured interviews were analysed to show the relationship between toxic management and the employees’ intention to quit. Previous employees who had resigned were interviewed in addition to those who had shown an intention to resign in the next short period of time. In all, six interviews were performed over a number of weeks and the collected data transcribed by this researcher.

It was found that toxic management styles had a direct effect on the individuals and on the culture of the organisation itself. There were issues around group cohesiveness, tight or abusive supervision, individual feelings of engagement, lack of communication and the relationships between the individual, their line manager and within the working group itself. Results from the analysis supported the development of a toxic climate within the organisation, a bullying culture and the impact on staff intention to remain in their role was directly related to the instances of toxic behaviour by line management.

There were suggestions for further research into other areas of the organisation and on other employees within the chosen organisation also.

Social justice for a heterogeneous population?: An investigation into the public sector equality duty in Glasgow
2019
Laughlin, Susan R.
University of Glasgow

Policy-making and service development tends to what has been called the ‘ideal of impartiality’ whereby difference between different population groups is reduced to unity. At the same time, inherent within equality law is an understanding that the population is heterogeneous, experiencing complex forms of injustice which require the opportunity for legal redress. The Equality Act 2010 includes a general duty on public authorities, the Public Sector Equality Duty (PSED), to have due regard to eliminate unlawful discrimination, harassment and victimisation, advance equality of opportunity and foster good relations between different groups in relation to nine protected characteristics. Secondary legislation in Scotland has added significant additional requirements with the potential to transform the way that public authorities think and act about equality including duties to report progress on mainstreaming the equality duty, to publish equality outcomes and report progress and to assess and review policies and practices. The way that this secondary legislation has been
conceptualised, interpreted and how it has informed planning and practice within public authorities has not previously been the subject of a body of research. This thesis has sought to contribute to greater understanding about the potential of the PSED in Scotland by applying interpretive policy analysis to the application of the duty in one city, Glasgow. Interpretive approaches to policy focus on meanings that shape actions and institutions and draw on a range of methods to follow the objects, the language, the relevant actors and the acts
associated with the policy. Within this context, an assumption has been made that a compound narrative about injustice, equality as constitutive of social justice and institutional change within the city can be derived by investigating meaning and action associated with the PSED from a number of different perspectives. Firstly, the framing and the discourses associated with formal texts required for compliance produced by five key institutions with responsibility for different facets of city life have been investigated critically. These five institutions are
the Scottish Government, Glasgow City Council, the Glasgow Health and Social Care Partnership, NHS Greater Glasgow and Clyde and the City of Glasgow College, selected for both their relationship to social structures which determine equality and for their responsibilities for its different dimensions. Secondly, the perspectives of three communities of meaning – those directly responsible for compliance, those indirectly responsible for compliance and advocates for social groups – have been gathered through the use of semi-structured interviews in order to compare and contrast their interpretations with the formal texts. Lastly, the meaning and actions associated with the mainstreaming requirement of the secondary duties have been considered in order to ascertain whether and how equality aspirations have shaped the strategic and operational responsibilities of Glasgow City Council, health and social care provision and further education in the city in relation to theories of urban justice. The PSED was largely viewed as an important and beneficial piece of law, that there was no room for
discrimination within the city and that equality across different social groups was an acceptable ideal. The duty was also viewed as a means of exerting pressure on public institutions both from within and from the outside to reflect on the meaning of equality and to consider the way that organisations both perpetuated and resolved inequality. At the same time, the opportunities afforded by the secondary duties to transform social systems and dimensions of equality were not met and as a consequence the potential for Glasgow to be a more just city for its heterogeneous population not realised.

Coping with School-Based Peer-Victimisation: The Role of Peers
2019
Gardner, Sarah Evelyn
Nottingham Trent University

The focus of the thesis was to investigate the concurrent and longitudinal effects of friendship for coping with school-based peer-victimisation in late childhood. This addressed a gap in the literature pertaining to the role of friendship in children’s endorsement of coping behaviour and the buffering effect of friendship on the experience of school loneliness following reports of expected maladaptive coping behaviour. Specifically, the thesis addressed two research questions: (1) What is the role of friendship for coping with school-based peer-victimisation? and (2) Does friendship buffer against the negative effects of maladaptive peer-victimisation coping?

These research questions were addressed via a three-wave longitudinal study that examined the concurrent (Chapter 6) and longitudinal (Chapter 7) relationships between peer-victimisation, friendship (quantity and quality), expected peer-victimisation coping behaviour (internalising, retaliation, avoidance, peer support, adult support, and problem solving) and school loneliness (as an indicator of psychosocial adjustment). Longitudinal social network models (Chapter 8) were also applied to examine the co-evolution between friendship and children’s expected peer-victimisation coping behaviour. The sample used throughout the thesis was drawn from a population of primary school children aged between 9 to 11 years old (England Year 5 and Year 6). A total of 529 children were invited to take part in the study from across eight schools, this resulted in a final sample of 443 children (55.7% female) at Time 1, 334 children (55.5% female) at Time 2, and 354 children (57.9% female) at Time 3.

Findings from across the thesis indicate that children’s friendship experiences are concurrently and longitudinally related to expected peer-victimisation coping behaviour. However, these relationships were dependent upon the type of friendship experience (quantity and quality) and the type of expected coping behaviour. Furthermore, negative friendship experiences (conflict within friendships and low levels of reciprocated friendships) were found to exacerbate the negative effects of expected maladaptive (internalising) coping. This was associated with increased feelings of school loneliness in children and continued experiences of verbal peer-victimisation. Through longitudinal and network data, the empirical research presented in this thesis highlights the important contribution of friends and peers for peer-victimisation coping (or expected coping) in children.

Power and resistance: A Foucauldian analysis of workplace bullying and harassment in the National Health Service
2019
Leaver, Nancy.
The University of Manchester

There has been a lot of recent media coverage of, and research that has drawn attention to, the increase in reporting of workplace bullying (WPB) and harassment in the National Health Service (NHS). These reports have indicated that this culture of bullying has impacted on the quality of care for service users (Francis, 2013). The first aim of this research was to understand the lived experiences of WPB or harassment in the NHS and to examine the dynamics of power that construct the bullying relationship at different levels; the institutional
level (macro level), the workplace (meso level) and at the individual level (micro level). The second aim was to understand how employees are both affected by, and resist power. The potential for resistance in an organisation could be used to expand knowledge in the counselling psychology profession (CPP) at the level of both research and intervention. This is an area that the CPP is well able to support. Therapists and Healthcare Professionals (HCP), who had left the NHS, were recruited from WPB websites and word of mouth and invited to
attend a narrative interview. All were from different parts of the UK, representing varied NHS healthcare settings. Therapists and HCP were chosen because they are situated at the interface of the competing institutional systems that often reproduce bullying cultures, whilst at the same time could be facing the challenges of offering therapy to some service users who could be experiencing the same thing. Narratives were transcribed and analysed using narrative inquiry (NI) and a Foucauldian Discourse Analysis (FDA) as these allowed a
deepening of an analysis of power at different levels. WPB and harassment manifested as discrimination, such as one narrator who was not offered a senior post for being black and challenging, whilst at other times this was impersonal, such as the general pressure of not conforming to workplace standards, such as working overtime, manifesting in group ganging. Whilst racism manifested as a visible, personal and humiliating attack, WPB experienced by the white narrators tended to be job related where the main threat was being made invisible in the service. All the narratives indicated how WPB and harassment reproduced normative structures in NHS workplace cultures that often discriminated against difference. They also revealed that not only were the narrators subject to WPB and harassment at an individual level, but this was also manifested through the organisation and institutionally, as racism and sexual discrimination. In summary, these findings indicated strongly that ‘the personal’ is indeed, ‘political’. Implications and recommendation for the counselling psychology profession were made and expanded upon.