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An ethnographic study of the ways in which faith is manifested in two primary schools
2015
Awad, S.
Liverpool John Moores University

Fostering religious commitment in schools and considering children’s cultural diversity arguably enhances pupils’ tolerance and integration, which may have the potential to reduce racism and discrimination. Faith schools are religiously and culturally diverse institutions and typically appreciated for their core values, good behaviour and academic standards. However, their impact on school culture and ethos is under explored. Although, the role of faith has gained attention both in policy and practice, relatively little is known about its impact in the context of primary education. As such, this research explores the complex influence of faith on school culture and ethos. In addition, critical analysis is undertaken to investigate the impact of faith on pupils’ behaviour and understanding in school. The main research aims are to: explore the multiple ways in which faith is manifested in two schools, determine the influence of faith on school culture and ethos, and establish the impact of faith on pupils’ behaviours and understanding in school. This research takes an ethnographic approach to explore how faith is manifested in two primary schools in the North West of England. The ethnography enabled a deeper immersion in to the school culture as data were generated through observations, interviews, focus groups and documentary analysis in two schools: A denomination school, Church of England, and a community school with an Islamic ethos. The research was conducted in the North West of England which has many diverse faith-based schools. Critical Race and Feminist Theories were used as lenses of analysis to examine faith in school. Critical Race Theory is a framework employed to examine the role of race and power in education. This research provides rich ethnographic description and analysis of faith as understood, practiced and experienced in the two schools. The findings reveal two major themes, first, a mismatch between school policy/values and its practice. Second, a lack of integration of staff and children into the school. Despite schools’ efforts to embrace diversity and encourage integration, schools policies were found to be empty rhetoric with regards to fostering religious commitment and cultural diversity. Exploring the issue of recognising cultural diversity within schools, findings indicated that both schools did not acknowledge or teach other cultural traditions, therefore, impacting on issues of integration. Poor behaviour, bullying and racism amongst children were major issues at both schools. Data analysis suggests the source of misbehaviour was due to the lack of emphasis placed on teaching about different religions, insufficient knowledge of cultural traditions and lack of visits to places of worship. This research concludes that there is a need for schools to develop awareness of religions and cultural diversity; thereby, encouraging integration, community cohesion and respect for similarities and differences.

The role of culture on workplace bullying: the comparison between the uk and south korea
2010
Seo, Yoojeong Nadine
The University of Nottingham

This thesis begins by questioning the applicability of Western concepts and measures of workplace bullying to the Far East culture. Facing such an issue, the thesis aims to address the role of culture on workplace bullying by examining the emic and etic dimensions and developing an indigenous bullying scale. By emic was meant culturally specific dimension while by etic was meant culturally neutral dimension. Three studies were conducted which illustrated the emic and etic dimensions of workplace bullying. The first study was based on a questionnaire survey with 50 Korean and 43 UK employees and showed the extent of cultural differences in the employees’ concepts of and attitudes towards workplace bullying. Based upon these results, the qualitative part of the second study developed an indigenous bullying questionnaire (KBAQ: Korean Bullying Acts Questionnaire) through a repertory grid with 42 Korean participants. Then, the quantitative part of the study tested employees’ agreement of the KBAQ items being examples of bullying using a questionnaire survey with 76 Korean and 75 UK participants. Finally, the third study conducted a questionnaire survey utilising KBAQ and NAQ-R (Negative Acts Questionnaire-Revised). 193 Korean and 167 UK employees participated. The study highlighted cultural differences in the descriptive aspects of workplace bullying such as the prevalence rate, bully/perpetrator status, health outputs (e.g., job satisfaction and work-related burnout) and predictors (e.g., leadership style, role conflict, and interpersonal conflict). The results also evidenced the validity and reliability of KBAQ and revealed that KBAQ had a greater applicability for Korean employees and NAQ-R for UK employees. The consistent findings of cultural differences suggest the need for an indigenous approach in examining workplace bullying. This thesis makes a significant contribution to the literature on workplace bullying in the Far East and provides the ground for the advancement of the indigenous approach to workplace bullying research.

Bullying and social dilemmas: The role of social context in anti-social behaviour
2011
Kohm, Amelia M
University of Bath

Research and interventions concerning anti-social behaviour have neglected the bad behaviour of “good” people or those who typically behave pro-socially. Additionally, past and current research and practice in this area have often neglected how factors in one’s current environment influence behaviour. Instead, the focus has been on how individual characteristics—borne of the interplay of genetic composition and environmental influences over time—result in anti-social behaviour. However, evidence suggests immediate contexts can foster even atypical behaviour, behavior not correlated with genetic and long-term environmental influences. The thesis is presented in four parts. Part One introduces the idea that immediate group context can have a significant effect on anti-social behaviour, particularly that of “good” people. Part Two reviews research on the impact of social dynamics on behaviour. Part Three presents the empirical study on the role of a particular group dynamic, social dilemmas, in relation to a specific type of anti-social behaviour, bullying. Finally, Part Four considers the implications of the thesis for future research and practice. Social dilemmas are situations in which individual motives are at odds with the best interests of the group and help to explain why individuals sometimes make anti-social decisions. The study at the core of this thesis tested two hypotheses: 1) both individual and group factors are associated with behaviour in bullying situations; and 2) attitudes, group norms, and social dilemmas each have a unique contribution to predicting behaviour in bullying situations. Participants were 292 middle school students at a residential school in the U.S., and data were analysed using multi-level modelling. The primary findings were, in general, consistent with the two hypotheses. The research suggests that social dilemma dynamics might be an important group factor in predicting behaviour in bullying situations.

The theoretical perspective of restorative justice as a bullying intervention: evidence from a uk population
2009
Phillips, Alexis
University of London, Institute of Education

Bullying is a significant problem faced by all schools in the UK, with a negative impact on all involved. Interventions based on Restorative Justice are currently used by a number of schools in the UK to tackle bullying. The theoretical perspective of Restorative Justice as a bullying intervention suggests that victims, bullies, bully/victims and nonbullies/nonvictims differ according to how they manage feelings of shame in response to causing harm and according to their feelings about school. In addition, it argues that the use of Restorative Justice interventions can reduce these differences helping those involved to manage their feelings of shame adaptively and feel supported by the school community. This research aimed to test the theoretical perspective of Restorative Justice as a bullying intervention. A mixed methodology was used, with each strand focusing on a distinct component. In the first strand a questionnaire was completed by 222 pupils (aged between 12 and 14 years), which gathered information on bullying behaviour, shame management and variables associated with feelings about school. This was subjected to statistical analysis to explore differences between the bullying groups on these measures. In the second strand semi-structured interviews were completed with 8 pupils (aged between 12 and 15 years) who had taken part in a Restorative Justice mediation in response to a bullying incident. A thematic analysis was completed on this data to consider the outcomes of the intervention from the 2 pupils’ perspective and whether this was commensurate with that predicted by the theoretical perspective of Restorative Justice. The results of the questionnaire supported the theoretical perspective of Restorative Justice, with differences found between the different bullying groups in terms of shame management and feelings about school. Interviews with pupils who had experienced the interviews, however, suggested that the intervention was not working as predicted by the theoretical perspective. Pupils were not experiencing shifts in shame management and feelings as part of the school community as a result of the intervention. Although not working as suggested by the theoretical perspective of Restorative Justice, interviews with the participants did identify positive outcomes for those involved, with the majority reporting that the bullying stopped after the intervention. It is argued, that if carefully monitored, bullying interventions based on Restorative Justice could offer a different perspective for managing bullying situations in schools.

Act now: You have control over workplace bullying
2019
Tay, Chye Thiam Austin Aloysius
Birkbeck University of London

This thesis research aims to identify and test the efficacy of a self-administered intervention that victims of workplace bullying can use to help themselves if they have fallen into a state of psychological inflexibility. Some such individuals will resort to using an active or passive approach to confront a bully. While these approaches can be useful to temporarily alleviate the negative experiences arising from workplace bullying, they do not help to address the negative thoughts and emotions, such as self-blame and shame, that can manifest themselves because of bullying. Individuals dwelling in their negative experiences are essentially allowing themselves to get stuck in their thinking, which can eventually lead to depression and stress. There is currently no self-administered intervention that deals with this. Acceptance and Commitment Therapy (ACT) was chosen to be examined as a possible solution for this problem in this thesis research. ACT has been found to be useful in helping individuals who suffer from depression, stress and anxiety disorders, all of which are symptoms suffered by victims of workplace bullying. In the ACT model, there are six inter-related processes (acceptance, defusion, being present, self-as-context, committed action and values) and the
culmination of all these processes helps individuals to become psychologically flexible. Three studies were conducted in this thesis research and the participants were from Asia, specifically from Hong Kong, Singapore and Malaysia. Study 1 involved a total of 50 participants using a questionnaire, sent using Qualtrics, an online software. It was conducted to identify whether those who have been exposed to workplace bullying are indeed low in psychological flexibility. This was found to be the case in this research. In Study 2, ten participants from those who had participated in the questionnaire were identified to have been bullied and to have scored low in their psychological flexibility score. The ten participants were randomly allocated into either an intervention group or a control group. Those who were in the intervention group received three sessions of skills training, and, apart from two participants, the remaining participants were found to have shown some change in their psychological flexibility. Using a qualitative approach in Study 3, thematic analysis was conducted and revealed that the participants did show a change in their mindset and were able to apply what they had learned to attain psychological flexibility. This thesis research reveals preliminary evidence of the efficacy of ACT for individuals who have been exposed to workplace bullying. This thesis should pave the way for further research in the area of workplace bullying, to explore and focus on intervention that bullied targets can use to help themselves to navigate through the residual psychological thoughts and emotions they carry as a result of their bullying experiences.

The exploration of the nature and extent of workplace bullying in an emergency service organisation in the uk
2010
Adewumi, Oluwakemi Ayodeji
University of Glamorgan

The first part of the study was conducted on a selected group of people from the management team of the investigated organisation.  This served as a cognitive testing of the suitability of the research tool for the subject under study.  An adapted version of the Negative Arts Questionnaire-Revised (NAQ-R) developed by Einarsen and Hoel (2001) was utilised in this research to collect relevant data from the respondents.  The second part of the research gathered quantitative data from the whole organisation, using an accepted version of the questionnaire used in the first study.  A total of 452 employees’ completed the survey which was a 25% response rate.  Results reveal 37% of the respondents have been subjected to bullying in the organisation; while 30% report that the bullying experienced is ongoing. A factor analysis on the different types of negative behaviours reveals three types of bullying behaviours: personal bullying, administrative bullying and social exclusion. Another factor analysis conducted on the causes of bullying within Lifesaver identified the attributes of the recipient, the poor interpersonal and intrapersonal skills of the perpetrator, a lack of effective policies and procedures, and the employees’ resistance to change as the primary causes of bullying. The third part of this research is a qualitative research carried out on 10 employees. Results revealed a different pattern to the causes of bullying. These are organisational change, organisational division into groups, power relations, poor management, and other factors such witnessing bullying. The different types of bullying, are covert and overt bullying, and upward bullying. The fourth part is another qualitative research conducted on five key informants within Lifesaver. Results reveal bullying is going on in the organisation and can be attributed to the fact that bullying is part of the culture of the organisation. The evidence to support this claim has been presented to the management of the organisation.

Midwives’ emotion and body work in two hospital settings: personal strategies and professional projects
2011
Rayment, Juliet
University of Warwick

Much has been written in recent years of a ‘crisis’ in the recruitment and retention of midwives in the NHS. The crisis has been attributed variously to burnout, a lack of professional autonomy, a bullying culture, and an ideological conflict between the way in which midwives wish to practise and the way they are required to practise within large bureaucratic institutions, such as NHS Trusts. Negotiating these experiences requires a significant amount of emotional labour by midwives, which they may find intolerable. This thesis explores the strategies NHS midwives deploy in order to continue working in NHS maternity services when many of their colleagues are leaving. It examines the extent to which working in a midwife-led service rather than a consultant-led service helps or hinders midwives’ capacity to manage the emotional and ideological demands of their practice. Ethnographic fieldwork was carried out in a consultant unit and an Alongside Midwife-led Unit (AMU) in two NHS Trusts in England. The findings from negotiated interactive observation and in-depth unstructured interviews with eighteen midwives were analysed using inductive ethnographic principles. In order to ameliorate the emotional distress they experienced, the midwives used coping strategies to organise the people and spaces around them. These strategies of organisation and control were part of a personal and professional project which they found almost impossible to articulate because it ran contrary to the ideals of the midwifery discourse. Midwives explained these coping strategies as firstly, necessary in order to deal with institutional constraints and regulations; secondly, out of their control and thirdly, destructive and bad for midwifery. In practice it appeared that the midwives played a role in sustaining these strategies because they formed part of a wider professional project to promote their personal and professional autonomy. These coping strategies were very similar in the Consultant Unit and the Midwifery Unit. A midwife-led service provided the midwives with a space within which to nurture their philosophy of practice. This provided some significant benefits for their emotional wellbeing, but it also polarised them against the neighbouring Delivery Suite. The resulting poor relationships profoundly affected their capacity to provide a service congruent with their professional ideals. This suggests that whilst Alongside Midwife-led Units may attempt to promote a midwifery model of care and a good working environment for midwives, their proximity to consultant-led services compounds the ideological conflict the midwives experience. The strength of their philosophy may have the unintended consequence of silencing open discussion about the negative influence on women of the strategies the midwives use to compensate for ideological conflict and a lack of institutional and professional support.

An investigation into the effectiveness of an anti-bullying curriculum
2012
Herrick, Caroline
The University of Nottingham

There is a body of research that emphasises the role that peers can have in either fuelling or preventing bullying behaviour. Bystanders typically reinforce bullying by joining in or passively watching (O’Connell, Pepler and Craig 1999). Social identity theory (Tajfel and Turner 1979) states that within a social group individuals are motivated to maintain a positive social identity and do so by adhering to group norms. Therefore, if bullying is normative within a group pupils are more likely to join in or passively watch (Duffy and Nesdale 2008; Gini 2006). This study evaluates the effectiveness of ‘Defeat Bullying’ (NSPCC 2007), a five week whole class anti-bullying curriculum. The overall aim of the curriculum was to create an anti-bullying group norm within the class. A pre-test, post-test non-equivalent groups quasi experimental design was employed, with an eight week follow up. Pupils aged 9-10 (year 5) from three schools in a predominately rural Local Authority (LA) in Yorkshire participated in the study (n = 69). School 1 received the intervention, School 2 received the intervention plus parental involvement and School 3 was the control group. Pupils’ reported levels of bullying, attitudes towards bullying and knowledge of how to intervene in bullying situations were measured. Questionnaires regarding the pupils’ difficult and prosocial behaviour were completed by the teachers. The impact of parental involvement on the effectiveness of the intervention was also explored. ‘Defeat Bullying’ (NSPCC 2007) did not have a statistically significant effect on any of the factors measured, which suggests there was no overall effect on the group norms regarding bullying. Furthermore, there was no statistically significant difference between School 1 and School 2 who received the intervention plus parental involvement. Possible reasons for the non significant results and the implications of this are discussed. The likelihood of changing group norms through the delivery of an anti-bullying curriculum is considered. The study raises questions in terms of whether or not parental involvement is important in anti-bullying interventions and if so what type of parental involvement is the most effective.

Bullying in the workplace
1999
Rayner, Charlotte A. L.
The University of Manchester

The study of bullying at work has received little attention in the UK beyond incidence studies (e.g. UNISON, 1997), and has only addressed negative behaviour. In the UK around 80% of ‘bullies’ are reported to be managers. This study reports on a census survey which explored treatment of subordinates by managers within two UK organisations. One aim of the study was to identify ‘bullies’ and their characteristics. In order to identify the ‘bullies’, reports about manager behaviour from subordinates were collated to provide a data set on each manager. Managers were labelled according to the level of group agreement and the (relative) level of negative behaviour reported. As subordinate respondents were not asked to label themselves as ‘bullied’ or not, only ‘tough managers’ were identified. Managers were labelled on a continuum from ‘Tough managers’ through to ‘Angelic managers’ -the latter exhibiting extremely low levels of negative behaviour. Managers completed a battery of pre-validated measures that included the Hogan Personality Inventory, a management style questionnaire and the Occupational Stress Indicator ‘mental health’ and ‘stress’ measures. Few full data-sets (i.e. manager and subordinate data) were achieved. No significant correlations were found between the manager labels and the measures from the HPI, OSI and management style. Qualitative analysis revealed that using personality profiles of managers was ineffective in predicting labels. The only qualitative relationship appeared to be the manager’s lack of satisfaction with their own achievement and a ‘tough manager’ label. Due to the small sample size, the findings were inconclusive. The study also aimed to test out whether behaviour that had previously been thought of as bullying (by researchers) actually did bother people. The whole subordinate sample (n= 626) was used. Respondents were asked separately whether they experienced behaviours and whether that experience had bothered them. A very strong relationship was found which adds validity to previous studies, although the full domain of behaviours may not be covered. People who reported negative behaviours were found to have an external locus of control, although the direction of cause and effect is unknown. This relationship was particularly salient for those who were unusual in their reports of considerable negative behaviour as compared to other people in the same work group who reported average activity. Similar tests for personality revealed less conclusive findings. The discussion includes a critique of the study. Principle amongst the outcomes of the study was that a methodology for labelling ‘tough managers’ had been developed which could be extended to labelling ‘bullies’. In addition, the author asserts that it is useful to investigate a wide range of behaviours in the study of bullying at work, not just negative behaviour. Some interesting differences in subordinates were revealed at the work group level and this may be an area for more specialist research where the manager and staff profiles could be examined using qualitative techniques.