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Workplace bullying and its effect on employee well-being in Ghana’s oil and gas industry
2019
Kumako, Stephen Kodjo
The University of Nottingham

The World Health Organisation (2017) asserts that changes in the world of work have resulted in new risks to employee health and safety. The focus of occupational health and safety professionals has evolved beyond physical risks, and now includes psychosocial risks such as workplace bullying. Workplace bullying is an extreme social stressor that has the potential to affect victims, witnesses, co-workers, significant others, the organisation itself and society. Whilst much is known about this phenomenon in other parts of the world, very little research effort has examined workplace bullying in Sub-Saharan African countries such as Ghana. Accordingly, this thesis aimed at understanding the lived experiences of employees in the nascent oil and gas industry in Ghana. Furthermore, this research sought to apply the Job Demands-Resources model to workplace bullying and test an adapted theoretical model based on Einarsen et al’s (2011) comprehensive model of workplace bullying. To this end, a mixed methods design was adopted using employees from the upstream, midstream and downstream operations within Ghana’s oil and gas industry. The qualitative study used data from in-depth semi-structured interviews with fifteen employees across the oil and gas sector in Ghana. In the three quantitative studies, three hundred and twenty-six employees responded to both online and paper-based questionnaires. Results of this research indicate that work-related bullying behaviours are more common than person-related bullying in the oil and gas sector in Ghana. Additionally, aspects of Ghanaian culture, unequal distribution of power, supervisors’ perceived job insecurity as well as perceived racial discrimination were identified as causes of workplace bullying. This study also found that employees reported psychological distress, mistakes and errors, poor work attitudes, and turnover intentions as a result of bullying at work. Furthermore, recreational activities and social support as well as religious coping were identified as resources available to employees and used to deal with workplace bullying. Job demands (work pace and workload) and resources (job control and supervisor social support) were associated with workplace bullying. Results again showed that the interaction of some specific job demands, and resources was related to workplace bullying. Moreover, psychological capital and religiosity respectively moderated the relationship between workplace bullying and psychological well-being. Finally, psychological well-being mediated the relationship between workplace bullying and engagement, burnout and job satisfaction respectively. Workplace bullying is pervasive in Ghana’s oil and gas industry and occupational health and safety professionals should seek to reduce specific job demands and increase specific job resources. Organisations in Ghana can aid the development of psychological capital through training to enhance employee well-being whilst understanding coping mechanisms such as religiosity. Additionally, organisations should implement anti-bullying policies and procedures fairly and ensure a psychologically safe work environment. Findings from this thesis are integrated and further discussed in the final chapter. The limitations of the various studies are critically analysed with recommendations for future studies. Additionally, the implications of the findings for theory and practice, especially in Ghanaian organisations, are highlighted.

Addressing the Influence of Leadership Incivility upon Employees: Understanding Individual Experiences and Developing Organisational Interventions
2019
Dodd, Frances M.G.
University of Northumbria at Newcastle

This thesis explored the influence of leadership incivility upon employees, with the aim of understanding individual experiences and developing organisational interventions. The research was undertaken within an acute NHS Trust setting, where through the author’s professional work, the issue of lack of confidence in dealing with uncivil leadership became apparent. Recent research has explored incivility within different workplaces, but studies within the clinical setting are limited, and incivility within the Allied Health Professionals (AHPs), including Physiotherapy, is a current literature gap.

A qualitative exploration of uncivil leadership was undertaken within the NHS Trust, and template analysis used to analyse data from semi structured interviews (N=20) conducted within the Physiotherapy department. The findings were presented and discussed in relation to 6 key themes, of “What it feels like to work with these leaders”, “Hierarchy”, “Why they behave that way”, “Patient care”, “Workplace culture and culture of leadership” and “Challenging the behaviours” (study 1). These themes informed the basis and design of an organisational intervention to give AHPs increased confidence in managing situations with uncivil behaviour. The intervention examined different strategies and coping techniques, ranging from directly challenging the uncivil individual, to learning to live with the behaviour through various techniques. A quasi-experimental study (study 2) consisted of pre- and post-measurements among AHPs in the NHS Trust. Participants completed a survey prior to the intervention (T1) and then after the intervention workshop (T2), split into an experimental group (n=50) and a control group (n=23). Measures of confidence (self-efficacy), Resilience (CD-RISC) were analysed using two-way mixed ANOVA’S. Measures of confidence in having a challenging conversation across different groups in the workplace, and in two different situations were analysed with paired t-tests.

The intervention was successful and levels of confidence and resilience in having a challenging conversation significantly increased after the intervention. The results also demonstrated a significant increase in the confidence of the participants in having challenging conversations, across the groups and within different situations, so when the uncivil behaviour was directed at themselves or their team. Overall, the research programme contributes an evidence base for interventions to develop confidence and resilience in challenging uncivil behaviour of those in senior leadership positions.

Lesbian and gay parenting: a feminist social constructionist analysis
2002
Clarke, Victoria
Loughborough University

In this thesis, I explore the construction of lesbian and gay parenting in psychology (Part 1), in the media (Part 2), and in lesbian and gay parents’ talk (Part 3). My research brings together a diverse range of influences and ideas from lesbian and gay psychology, feminist psychology, and constructionist and discursive research. I draw on varied data sources: the psychological and lesbian feminist literature on lesbian (and gay) parenting, television talk shows, documentaries and newspaper articles, and research interviews with lesbian and gay parents. These data are analysed within a feminist constructionist framework, using discourse analysis. The thesis is divided into three parts. In Part 1.1 present my analysis of the psychological and lesbian feminist literature on lesbian (and gay) parenting. In this part of the thesis, I treat the literature as data and explore what it reveals about the social construction of lesbian and gay parenting. First, I provide a historical overview of the literature on lesbians and parenting over the last one hundred years. Then, I focus in detail on how discourses of sameness and difference and discourses of science inform the construction of lesbian (and gay) parenting in the literature. In Part 2, I analyse media constructions of lesbian and gay parenting. First, I identify arguments against lesbian and gay parenting in talk shows and in newspaper articles. Second, I focus specifically on talk show debates and analyse how these debates are constructed and identify the key themes informing pro-lesbian/gay parenting discourse on talk shows. In Part 3, I focus in detail on lesbian and gay parents’ talk about two issues that significantly inform psychological and media debates about their fitness to parent: homophobic bullying and male role models. I explore how lesbian and gay parents engage with anti-lesbian/gay claims about homophobic bullying and male role models, and the ways in which they construct bullying and role models in the process of discursively managing their identity as ‘bad’ parents. In the final chapter, I discuss the contributions and implications of my research, and indicate some future developments for research on lesbian and gay parenting and for lesbian and gay psychology.

Person centred planning ‘in action’: exploring with young people their views and experiences of education and the use of person centred planning in supporting transition and re-integration to mainstream settings
2013
Ewan-Corrigan, Emma
University of Exeter

This research embraces an eco-systemic perspective of human behaviour (Bronfenbrenner, 1979) and uses participatory action research methodology to explore with young people, and those ‘immersed in the system’ (Carr & Kemmis, 1986) of education, their views and school experiences, to facilitate increased participation, empowerment and professional collaboration to support future school transitions. This study has been carried out in the South-West of England (inner-city and suburban areas), involving young people and their families, schools, alternative placement providers and multi-agency professionals. The following research aims were addressed: 1) To improve our understanding of the views and perspective of young people who have experienced school exclusion. 2) To explore multiple stakeholder perspectives of using a person-centred planning (PCP) approach to support school transition/re-integration and the perceived ‘supports’ and ‘barriers’ to implementation. 3) To explore the use of PCP in supporting positive outcomes for young people, ‘post transition/re-integration’ to mainstream school. 4) To consider the implications for future practice and research. This was a two part study, consisting of two research papers. The participants in paper one of the study were young people (N=12) identified by their settings as having experienced prior school exclusion, with an impending transition (or re-integration) to mainstream education. Paper one explored young people’s perspective to better understand the supports and barriers that have impacted upon their educational journeys, what they attribute as causes for their school exclusion and what they believe will help them in their future. A person-centred planning approach informed the data gathering process (Smull, Sanderson, Sweeney, Skelhorn, George & Bourne, 2005) and semi-structured interviews were analysed using thematic analysis based on Braun and Clarke’s (2006) framework. The individual interviews explored ‘with’ each young person, their views and perspective, and contributed towards the ‘preparing to plan’ stage of Person Centred Planning (PCP) being implemented in paper two. Paper two explored the use of Person Centred Planning (PCP) in supporting young people (N=6) in their school transition/re-integration to mainstream education. This involved young people from study one and a range of stakeholders including their family, friends, school/placement staff and multi-agency professionals. This focussed on exploring multiple stakeholder experiences of the ‘supports’ and ‘barriers’ of using a PCP approach in ‘real life’ practice. It also explored perceptions of the impact and efficacy of the approach over time in supporting young people across key outcome areas, ‘post’ transition/re-integration. Findings from paper one indicated young people’s capacity to express themselves clearly and reflect meaningfully upon their educational journeys. Each young person made their own decision as to how they would participate and contribute their views and how the information would be used. Key findings indicated a range of perceived ‘supports’ and ‘barriers’ that young people identified as having impacted upon them. These encompassed the systems of school, family and community and, consistent with existing research, highlighted the significance of positive and caring relationships, access to help and support and experiencing a sense of belonging (Lown, 2005; Mainwaring & Hallam, 2010; O’Connor, Hodkinson, Burton & Torstensson, 2011).Young people’s causal attributions referred to negative teacher relationships, peer bullying, rejection and perceived injustice. A distinct finding from this study referred to young people’s sense of isolation when they felt that help was being denied at a time when they were experiencing negativity across the contexts of family, school and community. Young people referred to not feeling understood and supported and reflected upon this impacting on their behaviour in school. Findings also indicated that whole school behavioural systems posed a barrier to young people being able to access the help and support of key adults they had identified and to their inclusion in the wider school community. Findings from paper two indicated positive support from all stakeholder groups that PCP enabled the young person to be fully involved in their transition planning, facilitating a positive ethos that embraced equality and collaboration. Exploration of stakeholder views highlighted some negative reflections on the use of PCP, particularly in relation to its ‘time consuming’ nature and a range of key factors were identified as supportive and/or obstructive to implementing PCP in practice. When exploring perceptions of impact and efficacy over time, there were clear indications of positive development for each young person across key outcome areas. The majority of positive reflections were consistent across stakeholders groups and related to increased school attendance, improved emotional understanding, social interaction and academic progress. All individual targets were reviewed ‘post transition/re-integration’ and were deemed to have ‘met’ or ‘exceeded’ the expected levels. Furthermore, there have been clear references to changes made at a systems and environmental level that have underpinned these positive changes and emphasised the role that others play as ‘agents of change’ (Fielding, 2001). These findings have been assimilated and the implications for educational psychology practice and research considered.

‘the best of both worlds’ or ‘a compromise policy’?: co-location as a form of educational placement for pupils with special educational needs
2014
Griffiths, Eve
University of Birmingham

Co-location involves the physical placement of two schools onto one site. By some it is seen as a ‘compromise policy’ which prevents inclusion, whilst other authors argue that it offers ‘the best of both worlds’ in allowing pupils with special needs to access both mainstream and special school environments. The teacher-research presented here focused on the co-location of a special school with a mainstream secondary school. It used formal interviews and questionnaires to explore the attitudes of staff and parents towards the co-location and a ‘mosaic’ (Clark and Moss, 2001, p.1) of child-friendly methods to access the opinions of pupils from both schools. The research also included case studies of two co-located special schools which further explored the concept of co-location and considered the relationship of co-location to broader literature relating to the educational placement and inclusion of children with special needs. The research discovered that participants from the mainstream school were generally less concerned about the co-location than the special school participants. Participants from the special school were concerned about bullying, inequality and educational failure as a result of the co-location. Participants from all groups spoke with enthusiasm about the potential of the co-location to deconstruct prejudices and offer staff and pupils opportunities to learn together. The research concludes that co-located schools can be ‘autonomous’ and joined only by their physical placement on the same site, or that the schools can become ‘collaborative’ and work together to offer a unique inclusive learning environment.

Adolescent-to-parent violence and abuse (apva): an investigation into prevalence, associations and predictors in a community sample
2017
McCloud, Elizabeth Jane
University of Portsmouth

Adolescent-to-Parent Violence and Abuse (APVA) is a form of family violence and abuse that has, in recent years, received increasing attention within academic literature. In England and Wales, APVA is beginning to have more of a presence in policing, youth justice and domestic violence and abuse policy. However, there remains a dearth of empirical quantitative research arising from the UK about this topic. In response, this research aims to report the prevalence of APVA from a UK cross-sectional community sample of 890 secondary school students (aged 11 to 18 years). Furthermore, adolescent characteristics and behaviours, familial characteristics, and school bullying experience are measured to ascertain whether these factors are associated with, and can predict, APVA. APVA was found to be prevalent amongst 64.5% of the sample; psychological APVA was more prevalent than physical APVA (64.4% and 4.3% respectively). Significant associations and predictors of APVA have been identified and three statistically significant logistic regression models are presented that can predict the probability of psychological APVA, physical APVA, and severe APVA occurring. This research contributes to the understanding of the experiences and characteristics of young people who exhibit APVA. The findings demonstrate that APVA is a complex phenomenon that is associated with and can be predicted by individual, family and school bullying characteristics. The results have implications for policy and practice, in particular that a holistic and whole-family approach should be taken to the assessment and subsequent planning of intervention for APVA and that APVA can be screened for in universal settings, such as schools. Therefore, awareness raising and prevention strategies could be incorporated into existing policy and practice frameworks. It is proposed that these findings are best interpreted and understood by ecological theories which can provide a useful framework with which to develop future research.

Factors affecting one secondary schools’ efforts to combat bully/victim problems (BL)
1999
Sewell, K.
The University of York

This research is a qualitative study of bully/victim problems in one secondary school where the main methods of data collection were interviews, observations, the draw and write technique and documentary analysis, with quantitative methods, such as questionnaires, used only when they would contribute to an understanding of the context of the case. The main aim of this study was to explore the factors which influenced the success of one secondary school’s efforts to combat bully/victim problems. The key research questions underlying this research focus were: (i) How do students and teachers define and interpret bullying behaviour? (ii) What factors influence how, when and to whom students report bullying? (iii) In what ways do teachers respond and what factors influence their responses? This study contributes to our understanding about bully/victim problems in two main ways. First, it makes a methodological contribution. The study was based in one secondary school and this type of in-depth, qualitative study is unusual in research in this area. Consequently, the experiences of the researcher may help to inform the design of future studies using this method. Second, it identifies a number of findings which may be important in combating bully/victim problems within schools. First, the study suggests that the student definition and the teacher definition of bullying appears to evolve over time and to be both interactive and interdependent. Second, the term ‘bullying’ was found to evoke a stereotypical image which appears to be unhelpful in both reporting and responding to bullying. Third, students appear to have expectations of those they report bullying to which may not be realised and that the success of any response is based upon the student’s perceptions of how well that person meets their expectations. Fourth, students are more likely to report bullying to a female senior member of staff, believing them to be most able to fulfil their needs. Finally, the response of teachers to reports or incidents of bullying appears to be influenced by a variety of issues including gender, previous personal experience of being bullied and professional experience.