Despite abundant literature about bullying, previous research has predominantly focussed upon the characteristics of those who bully, peer influences in bullying and anti-bullying interventions, with little acknowledgement of how young people who bully and their counsellors experience counselling. This research seeks to address the gap by asking; how well young people who bully feel able to express themselves to their counsellor, and what facilitates or inhibits the therapeutic relationship for both counsellors and young people who bully? These research questions derive both from existing literature and my profession as a counsellor of young people who bully. Using interpretative phenomenological analysis (IPA), data were gathered using focus groups and semi-structured interviews with a sample consisting of six participants representing four young people and two counsellors. In IPA, the researcher’s use of self is equally implicated in the collection and analysis of data (Smith & Osborn, 2003); consequently, my dual identity as counsellor and researcher has asserted differing perspectives. The three superordinate themes identified in the current study focus upon attachment states (Bowlby, 1977, 1988), the therapeutic relationship, and the influence of emotional management upon counsellors. Trust and risk emerged as pervading concerns for the young people and have been integrated into discussion of the superordinate themes. The research received favourable ethical opinion from the Faculty of Health and Medical Science (FHMS) ethics committee. Findings suggest that young people who bully experience insecurities which manifest as mistrust, inhibiting the relationship with their counsellor. It also appears that a counsellor’s life experiences and occupational identity variously affect the therapeutic relationship. Individual counselling may not be a panacea but I recommend that if undertaken expertly, it has potential. Future research could focus upon confidentiality where equivocal standards are confusing for young people who bully.

Aims: This study aims to explore how a local mainstream secondary school can adapt their current self-referral peer support service in order to increase its use by vulnerable Year 7 pupils, including those that experience bullying. Method: An action research methodology incorporating multiple methods of data collection was employed as a framework to support the division and implementation of an electronic peer support scheme. Qualitative methods were employed to investigate the barriers to reporting bullying and using the peer support schemes in this school. This data was used to plan adaptations to the school’s current peer support schemes. Results: The study evolved over three action research cycles, with the results from each cycle informing the general action plan for the next. Reflective discussions with participants supported the development of this research study. The division and subsequent implementation of an electronic peer support scheme was accessed by pupils during a four-month period and evaluated positively by a group of Year 7 pupils. However, no pupils out of the Year 7 cohort (N = 257) accessed either the new electronic scheme or the existing face-to-face peer support scheme when they were available over the autumn term of 2010. Despite this, the levels of bullying being experienced by pupils remained the same. Focus group discussions revealed a number of barriers to reporting bullying and increasing the anonymity of the victim, when reporting was the most important way of overcoming the problem of under-reporting. The barriers to accessing peer support, as well as ways of overcoming them, were identified. Suggestions were made to inform an action plan that would contribute to overcoming problems with the scheme. The results are discussed in relation to existing literature and reflections are made in relation to the action research methodology. The study concludes with a discussion of the implications for future research and practice.

This research examines in-depth the experience and dynamics of workplace bullying across five major academic teaching hospitals and how employees come to provide meanings to bullying behaviour.  I explore the important role that emotions play in examining the perception of bullying in employees’ work environment, including during processes of organisational change. The research goes beyond individual analysis and focuses on the social context of employees in the work environment.  This provides a significant theoretical approach to the studying of bullying behaviour. In examining bullying behaviour, I have drawn mainly on three theorists, Thomas Scheff (1990, 1991, 1994, 1997), Theodore Kemper (1978, 1979, 1987), and Erving Goffman (1959, 1960, 1961, 1990).  I also draw on the work of other symbolic interactionists such as Blumer (1969) and Mead (1934), among others. The study was conducted using a mixed method-approach incorporating quantitative analysis and in-depth interviews.  In addition to gathering survey data from seven hundred and thirty-one respondents, nineteen respondents were interviewed to explore in closer detail their perception of bullying and its impact, as well as various individual and organisational factors that may have influence on the bullying behaviour. This research has provided important insights to the micro world of employees, and the usefulness of emotions in examining bullying in the workplace. Results showed a considerable amount of individuals who admitted to being bullied.  Verbal bullying behaviour was the most frequent form of bullying reported. In addition, it demonstrated an alarming number who witnessed bullying behaviour (70.6%).  Both research methods not only gave a wide range of accounts of bullying, it also included the methods respondents took in order to deal with bullying behaviour. In addition, the effects of bullying behaviour on employees and their colleagues were also explored.  The results clearly indicated considerable emotional distress to those who reported they were bullied.