School bullying research has often focused on children, but neglected the parent’s perspective. Little is known about how parents respond to their child’s peer victimisation and how these responses are related to children’s experiences. Thus, this thesis aimed to address three main research questions: (a) how do parents respond to their children’s peer victimisation? (b) What factors are associated with parents’ responses to their children’s peer victimisation? (c) How are parents’ responses related to children’s experiences of peer victimisation? A mixed-methods sequential exploratory design, comprising of three stages, was utilised. Firstly, focus groups and interviews were conducted with parents to gain greater understanding of their perspective. The focus group/interview findings informed the content of parent and child questionnaires which were developed in a series of pilot studies, during stage two of the research. In the third stage, these questionnaires were administered to parents and children (aged I 1-12 years) to examine parental responses to peer victimisation, factors related to parental responses, and children’s victimisation experiences. The findings suggested three categories of parental responses: supportive/problem solving, confrontational and avoidant. Parents’ responses were related to their perceptions of how their child would cope, and their attitudes towards how schools/teachers deal with bullying. Additionally, parents’ perceptions of their role in school bullying were influenced by what they thought a ‘good’ parent should do. Children’s perceptions of avoidant and parental supportive/problem solving responses moderated the relationship between peer victimisation and loneliness; there was also an indirect relationship between perceived parental responses and peer victimisation, through child coping. This thesis concludes that in school bullying situations, parents form one element of a broader system, which also involves children and teachers. Thus, parentteacher communication and collaboration is vital and the importance of empowering parents to take a supportive/problem solving approach when helping their child is highlighted.

Research exploring the psychological consequences of workplace bullying has demonstrated that exposure to bullying may have devastating effects on the health and well-being of those who experience it. However, the nature of this relationship remains virtually unknown and there is an increasing call for researchers to undertake a more interpretive and individualised orientation to the bullying phenomenon. There is little research into workplace bullying from a counselling psychology perspective and yet research developing therapeutic guidelines for models of intervention with targets of workplace bullying is essential given the impact of bullying upon psychological health. The current study therefore aims to consider the therapeutic needs’ of targets of workplace bullying by exploring how targets make sense of and give meaning to their experiences. It is hoped that this will provide insights into the ways in which workplace bullying can have detrimental psychological effects and point to potential interventions that may be utilised when working therapeutically with targets of workplace bullying. Using interpretative phenomenological analysis, the current study explores in-depth the experiences of eight self-labelled targets of workplace bullying. Semi-structured interviews were undertaken to explore: how participants have experienced workplace bullying, how they have made sense of their experience, how they perceive effects on their psychological health, how they might explain such effects, and how they have coped with their experience. The findings comprise of four superordinate themes: ‘Bullying as a Powerful Experience’, ‘Psychological Consequences of Workplace Bullying’, ‘Impact of Workplace Bullying on Identity’ and ‘Coping with the Experience of Being Bullied’. These support the conceptualisation of workplace bullying as a traumatic experience with devastating impacts upon targets ‘ sense of self. A rich description of the participants’ experiences of psychological distress following being bullied at work is presented and discussed. Implications and applications for the clinical practice of counselling psychology are subsequently highlighted.

The aetiology and impact of inappropriate behaviour in Malaysia is not well understood. This study was designed to explore inappropriate behaviour at work in Malaysia among health care employees. In this research, inappropriate behaviour was defined as harassment, bullying or mobbing, according to the definitions from the Equality Commission for Northern Ireland and Labour Relations Agency (2006). The research was conducted in three stages: an explanatory study; a large-scale quantitative survey; and an interview-based qualitative study. Results indicated that 42.6% of employees experience inappropriate behaviour in the.workplace. The inappropriate behaviour perpetrators are both superiors and co-workers, but the pattern of findings suggests that there is no association between demographics and the reports of inappropriate behaviour. This suggests that inappropriate behaviour occurs throughout the workforce. However, there was little variation in ethnicity in the sample, so conclusions about this variable are tenuous. When compared to participants who had not experienced harassment, those who did were less satisfied with the support provided by the organisation in this situation and were less satisfied at work, according to scores on the Job Satisfaction Scale (JSS). Additionally, the research suggests that the factor structure of the JSS may not be appropriate in a Malaysian sample and an alternative factor structure is proposed. In the final qualitative study, participants from different professions expressed feelings of frustration at their experiences of inappropriate behaviour and a sense of helplessness/hopelessness that anything could be done to remedy this situation. Consequently, participants found themselves in a situation where they felt forced to tolerate the inappropriate behaviour because they feared the adverse consequences of making a complaint about their experiences. Overall, these findings contribute to an awareness of inappropriate behaviour at work, its enablers and its consequences in a culturally diverse, non-Western society.

A systematic review of the literature was conducted to ascertain whether or not childhood bullying predicts the later development of psychotic symptoms. A meta-analysis and review of ten prospective studies suggests that this is the case. What is lacking from the literature, is adequate investigation into other potential mediating factors that contribute to some of the variance. The current review serves to highlight the significant role of bullying within this complex interaction. Potential influencing mediators are explored, including a dose-response effect for the severity and frequency of victimization. Suggestions for targeting intervention are also suggested alongside clinical implications and recommendations for future research. The first empirical paper compared rates of self-reported trauma with that which was recorded in patients’ case notes. High levels of lifetime, childhood and Troubles-related trauma were reported within a psychosis sample. As expected, large discrepancies were noted. In line with similar studies, the results suggest that mental health practitioners continue to be reluctant to enquire about trauma histories with this population and as a result, case notes extensively underestimate the prevalence rates of trauma. The second empirical paper asked people with psychosis about their perspective with regards to participating in trauma-related research. The results suggest that enquiring about trauma within a psychosis population does not cause considerable distress and that a significant majority participants also report, in line with previous research, favourable views on the importance of such even if they do find it somewhat difficult.

The purpose of this research is to recognize and analyse the relationship between work stress and job satisfaction. The research was conducted using a survey questionnaire which was sent to 118 participants who were working across 14 different organizations. The response received was uploaded into SPSS for analysis. The scale of reliability was conducted and the findings were reflected in chapter 4 of this document.

The major cause for work stress was identified as workload and poor interpersonal relationships, whereas the major cause for job satisfaction was identified as pay and career prospects, which contributed as a stability factor to the employee. The final objective of the study was to identify the relationship between work stress and job satisfaction, and it was concluded that they have a negative relationship. This research has supported previous studies in the similar arena and have covered the aspect of work stress and job satisfaction in marketing industry of Mumbai, India.

Section A: This section reviews literature regarding the validation of existing resilience measures within Special Educational Needs and Disabilities (SEND) populations. These groups are at enhanced risk of worse outcomes later in life; therefore resilience-enhancement is of particular importance. Despite their use within the literature, it is unclear whether mainstream resiliency measures are applicable within SEND groups. Nine validation papers were identified, largely demonstrating utility of measures with SEND populations. However, a number of methodological limitations mean firm conclusions cannot be drawn. Several methodological limitations are considered, along with discussions of the challenges and complexities of research in this area. Section B: This research investigated perspectives from stakeholders of specialist schools for students with social, emotional and behavioural difficulties on defining factors of resilience and the mechanisms involved in its promotion. A three- round Delphi survey was used to explore areas of consensus and divergence between students, carers, care staff and education staff across two schools. Overall, 153 stakeholders participated. Results indicated consensus across a number of statements covering both areas. These spanned a number of systemic levels, offering support for the socio-ecological model of resilience. Clinical and research implications are discussed.