The purpose of this thesis was to develop a model that predicts therapy outcome for children and adolescents who stutter, taking the independent variables of initial stuttering severity, self-esteem, anxiety, the psychosocial impact of stuttering, bullying, motor abilities and language abilities into account. In order to address these issues, three new instruments were developed and validated: (1) the Speech Questionnaire to assess the psychosocial impact of stuttering on the child’s life; (2) the Bullying Questionnaire to obtain information about stuttering related bullying; and (3) the MAMS Orofacial Assessment to assess orofacial abilities. Correlations between therapy outcome and the factors initial stuttering severity, language abilities, and orofacial abilities were found. These factors were used to design a predictive model. Relations of the findings to existing models are outlined. The knowledge obtained about the factors that influence therapy outcome may allow clinicians to tailor therapy programs individually towards the needs of the children. To obtain more information about the daily experiences of children who stutter during an intensive treatment a fourth questionnaire, the Daily Questionnaire was developed and validated. Results of a study with 19 participants during a three-week intensive treatment showed a significant relationship between the impact of other people on the previous day and the experience of general speaking abilities of the subsequent day. Furthermore, a correlation between emotions on the previous day and experience of own speaking abilities on the current day was found. Outcomes of the studies presented in relation to existing models are discussed and a new multi-factor model is presented.

This study examined the perceptions of and responses to conflict of pupils and teachers in secondary schools in England and Denmark. It also examined the responses of schools to pupil conflicts and whether pupils and teachers found these measures to be effective in addressing and/or managing such conflicts. The inquiry into perceptions and responses involved questionnaires, interviews, classroom observations and documentary data collection instruments. There were a total of 347 pupil respondents (approximately 11-16 years old) and 34 teacher respondents across four schools. The results yielded significant perceptual differences both within the individual countries and cross-culturally. In the two English schools there were significant differences amongst pupil and teacher perceptions of conflict. There were also significant differences amongst pupil perceptions and responses to conflict crossculturally. More English pupils defined conflict and identified pupil conflicts in their schools as fighting, while the majority of Danish pupils both defined and identified pupil conflicts as verbal. However, for the most part there was more consistency in responses amongst pupils and teachers in Denmark than in England. Cultural and educational differences could be two contributing factors that played a role in the differences in perceptions of, and responses to, conflict amongst respondents in England and Denmark. For example, the Danish system administers a class teacher system where the class teacher not only spends several years with the same pupils but also takes on the role of pastoral carer. Moreover, it was found that while all four schools in this study had anti-bullying policies, none had policies pertaining specifically to the management of conflict. This was potentially an area of concern as pupils described conflicts that were beyond the scope of bullying.

The aims of this study were twofold and integrated. The first was to explore whether Hans Asperger’s expression ‘autistic intelligence’ was a valid and possibly helpful concept to educators. The second was to discover whether this theorised cognitive style could be accommodated within an inclusive education framework. Four students on the autism spectrum, in mainstream schools, their parents and their teachers were interviewed in a case-study approach, to analyse their beliefs and understandings about autism. Data analysis showed that parents and students in particular believed autism to involve a recognisable cognitive style. It tended, they said, to have sensory elements which impacted upon engagement and learning, and appeared to give rise to some social difficulties. These in turn were thought to impact upon the emotional wellbeing of students on the autism spectrum. Significant bullying and exclusion of these students was reported. They recognised their ‘difference’ from their peers and attempted to negotiate that difference. However, teachers tended to reject the concept of ‘labelling’ these students. These findings in part reflect developing current theoretical and cognitive neuroscience consensus supporting a theorised Local Processing Bias as perhaps being a key element in defining core characteristics of autism. Additionally the research showed that the inclusive framework was perceived to be failing these students in many ways. In particular, the difficulties in obtaining educational help and support were believed, by students and their parents, to be obstructive. Another area of concern was the use of teaching assistants as the main educational intervention offered. The inclusive framework, according to these stakeholders, appears to have little recognition of or accommodation for what might be called autistic intelligence. Yet this might possibly be accomplished by making some environmental adaptations. The concept of autistic intelligence, with its theorised perceptual bias, might be useful in considering the nature of any adaptations.

Volume one comprises of two parts. Part one is a critical literature review which discusses the research into bullying in schools. There is a particular focus on the nature and prevalence of homophobic bullying and the use of homophobic language within the school environment and the impact of this on young people who are subjected to this type of abuse. Part two is an empirical paper based on the research project conducted by the author during her training on the Applied Educational and Child Psychology Doctoral programme. The research investigates the use of homophobic language within a single secondary school from the perspective of young people. The research is a two part study, where both qualitative and quantitative data collection methods are utilised. The overall results highlight that young people who use remarks and language that are homophobic often perceive these remarks and language as banter amongst peers and are not always aware of the emotional distress this can cause to young people who are vulnerable to this form of bullying.

Four studies were conducted to examine the nature of cyberbullying in Swedish schools using both qualitative and quantitative methods. The first two studies investigated what reasons/issues may be involved in the negative feelings that a victim of bullying may feel and how these related to different types of bullying. The content analysis yielded seven themes: helplessness, persistency, fright, anonymity, no avoidance, embarrassment and loneliness. Study Three used quantitative methods to examine various issues such as gender and age differences, but especially the distribution of the bullying material, the role of bystanders, and whether cyberbullies feel more or less remorse compared to traditional bullies. Findings showed that cyberbullies not only targeted their victims, but quite often showed the material to other people and/or uploaded it onto the Internet. The bystanders of cyberbullying mostly did nothing further to distribute the material, however when they did, they tended to help the victim more often than bully him/her further. When asked about feelings of remorse, cyberbullies expressed less remorse than traditional bullies. The findings are discussed in relation to the definition of bullying, and the need for empathy raising awareness for bullies within the cyberbullying context. Study Four, a qualitative study, involved 10 pupils and examined issues such as what the pupils had experienced (as victims, bullies or bystanders), how it felt (impact), and how it was resolved. Practical implications of the findings include the highlighted need for different coping strategies to be applied for victims of cyberbullying and traditional bullying, as well as starting preventive strategies for cyberbullying in pupils as young as 7 years. In addition, the need to investigate cyberbullying in a different manner than that of traditional bullying is raised. This could have practical implications for researchers, but is also a theoretical concern related to the definition of cyberbullying.

This thesis investigates the role of group processes in children’s responses to bullying from the perspective of social identity and group-based emotion theories. It starts by reviewing research on group-based emotions in adults’ intergroup relations, and on social identity processes in children. It is argued that studying children’s group-based emotions might enhance our understanding of group-level bullying. Initial results suggested that group-based emotions related to supporting and resisting cyberbullying depend upon children’s social identity, and that group-based emotions lead to specific action tendencies (Study 1). Wider group norms were investigated in Studies 2 and 3. In Study 2 the prevailing normative context shaped responses to bullying, while in Study 3 peer group norms had a greater influence than school norms on children’s responses to bullying. The way that children manage their social identity in response to bullying was examined in Study 4. How strongly perpetrator’s group members identified with that group was determined by initial ingroup identification and the perpetrator’s group norm. How group norms shape interpretations of bullying when it is ostensibly negative (Study 5a) or ostensibly positive (Study 5b) was studied next. It was found that certain group-based emotional responses and action tendencies were inhibited when the bullying was misaligned with group norms. Group processes in school bullying incidents were examined in Study 6. A qualitative analysis of teachers’ accounts of bullying revealed that although bullying is responded to primarily at the group level, such responses do not directly address group processes. In Chapter 8 I draw the thesis together by highlighting the role that group processes play in children’s responses to bullying. Implications for antibullying work are discussed. It is concluded that successful intervention rests on awareness of the group processes (a) that lead children to become involved in bullying, and (b) by which bullying may be resisted.

In recent years, bullying has come to be established as a significant issue for contemporary workplaces, in Ireland as elsewhere. Our research knowledge is largely psychologically-based, with many studies focusing on the personality characteristics of the victim or perpetrator and bullying has been viewed as an “interpersonal” conflict. However, when other characteristics are considered, research has repeatedly found that workers in the public sector are more likely to report bullying than private sector. In order to investigate this finding, the current study takes a sociological approach and focuses on the workplace, which is arguably shaped by its broader institutional context in terms of the labour market, with specific sectoral characteristics. Part of the rising concerns about workplace bullying can be contextualised in terms of the increasing emphasis placed on the psychological well-being of workers, with the recognition of “new risks” of stress and harassment. However, this focus on individual subjective well-being arguably obscures the collective nature of the phenomena, in terms of its association with the “changing workplace”.

Workplace bullying is an issue of practical importance and theoretical interest. Not only is workplace bullying of increasing concern to employers and employees, it is also the focus of empirical research and analysis. However, there are few studies which examine workplace bullying in Turkey. This study aims to investigate the nature of bullying in Turkish workplaces and to examine the association of bullying with paternalistic leadership and various work-related attitudes. The study uses both qualitative and quantitative techniques. Twenty-eight semi-structured interviews were conducted with Turkish employees to explore in depth the nature of workplace bullying, with a thematic analysis indicating that polarisation at work and institutionalised bullying were major problems in Turkish organisations. In the second phase of the study, a questionnaire focusing on the nature of bullying and its potential determinants was completed by employees in both the public and private sectors in Turkey (n=142). Findings from both the interview study and an exploratory factor analysis of the questionnaire data were used to adapt the Negative Acts Questionnaire-Revised (NAQ-R) for use in Turkey. In the final stage, the adapted questionnaire was completed by a sample of public and private sector employees in Turkey (n=708). Confirmatory factor analyses were used to examine the components of bullying and their relation with dimensions of paternalistic leadership. Hierarchical regression analyses revealed that loyalty-seeking paternalism is positively related to the experience of bullying, whereas familial paternalism is negatively related to the experience of bullying. In addition, negative associations were observed between organisation-based selfesteem and all the components of bullying, except for experience of non-work related criticism. Finally, intention to leave was found to be positively associated with experience of task pressures and work related criticism. This study contributes to the bullying literature by exploring the nature of workplace bullying in Turkey using complementary methods.

Research and interventions concerning anti-social behaviour have neglected the bad behaviour of “good” people or those who typically behave pro-socially. Additionally, past and current research and practice in this area have often neglected how factors in one’s current environment influence behaviour. Instead, the focus has been on how individual characteristics—borne of the interplay of genetic composition and environmental influences over time—result in anti-social behaviour. However, evidence suggests immediate contexts can foster even atypical behaviour, behavior not correlated with genetic and long-term environmental influences. The thesis is presented in four parts. Part One introduces the idea that immediate group context can have a significant effect on anti-social behaviour, particularly that of “good” people. Part Two reviews research on the impact of social dynamics on behaviour. Part Three presents the empirical study on the role of a particular group dynamic, social dilemmas, in relation to a specific type of anti-social behaviour, bullying. Finally, Part Four considers the implications of the thesis for future research and practice. Social dilemmas are situations in which individual motives are at odds with the best interests of the group and help to explain why individuals sometimes make anti-social decisions. The study at the core of this thesis tested two hypotheses: 1) both individual and group factors are associated with behaviour in bullying situations; and 2) attitudes, group norms, and social dilemmas each have a unique contribution to predicting behaviour in bullying situations. Participants were 292 middle school students at a residential school in the U.S., and data were analysed using multi-level modelling. The primary findings were, in general, consistent with the two hypotheses. The research suggests that social dilemma dynamics might be an important group factor in predicting behaviour in bullying situations.

The aim of this study was to explore how children with ASD predominately educated in special schools experience inclusion in mainstream schools. Method: An Interpretative Phenomenological Analysis was used to explore interview data from four participants who were primarily educated in the boarding provision of a special school sixth form, but who spent some time each week included in mainstream settings. Results: From the analysis of the data, seven super-ordinate themes were developed. These were: Independence, Belonging, Comparisons, Managing Self Presentation, Sense of Self, ‘Who Knows?’ and External Factors. The different school contexts highlighted different aspects of these themes and all appeared to be affected by the participants’ differing levels of social understanding. Conclusion: The key findings were: 1) For most participants the move into a different setting appeared to result in an increased awareness of factors related to how they saw themselves and how others saw them; 2) The participant’s level of social understanding appeared to affect the extent to which the move into a new context prompted them to reevaluate themselves and manage how others saw them; 3) Participants valued the independence that mainstream settings provided and did not report bullying. This was unexpected as evidence suggests that bullying is a significant problem for autistic pupils included in mainstream education; 4) Problems were experienced regarding who should know about the participant’s diagnosis of autism; 5) The generally positive experiences of these participants add to the debate regarding the inclusion of autistic children in mainstream settings.

The present thesis investigated a phenomenon in South Korea, which corresponds to bullying with respect to terms, perceptions, origins and moral reasoning. These were examined by three main studies across various age-ranges. Study 1 examined terms for and perceptions of bullying-like behaviours in South Korea using a qualitative approach, from young children to adults. Results showed that wang-ta was the term predominantly used to describe bullying-like behaviour in South Korea. Depending on types of aggression and participants’ ages, different terms emerged showing historical changes within a culture. 10-15 years old pupils used their own terms, different from wang-ta; and workplace personnel and 10-15 year old pupils showed negative attitudes towards victims. Previous studies showed that bullying–like behaviours among young children differ in some ways from those of older children. Study 2 investigated bullying-like behaviours among 6 year olds in South Korea using peer, self, and teacher reports; and examined bullying roles in relation to various types of aggression and peer status. Results showed that depending on informants, bullying roles were nominated differently; the role of aggressors showed higher consistency across informants than other roles. Relational victimisation was seen differently depending on informants. One of the theories for why some people engage in bullying-like behaviours has focused on their moral understanding about aggressive behaviours. Study 3 investigated moral reasoning about aggressive behaviours in terms of types of aggression, age, gender, and experience of aggression. Sixty 7 year olds and ninety 11 year olds from South Korea participated. Results indicated that moral reasoning about aggressive behaviours differed by type of aggression and children’s age. Social exclusion was regarded as less wrong and less harmful than other types of aggressive behaviours. Gender differences were rarely found. The results are discussed in terms of pupils’ attitudes toward wang-ta in South Korea.

Much has been written in recent years of a ‘crisis’ in the recruitment and retention of midwives in the NHS. The crisis has been attributed variously to burnout, a lack of professional autonomy, a bullying culture, and an ideological conflict between the way in which midwives wish to practise and the way they are required to practise within large bureaucratic institutions, such as NHS Trusts. Negotiating these experiences requires a significant amount of emotional labour by midwives, which they may find intolerable. This thesis explores the strategies NHS midwives deploy in order to continue working in NHS maternity services when many of their colleagues are leaving. It examines the extent to which working in a midwife-led service rather than a consultant-led service helps or hinders midwives’ capacity to manage the emotional and ideological demands of their practice. Ethnographic fieldwork was carried out in a consultant unit and an Alongside Midwife-led Unit (AMU) in two NHS Trusts in England. The findings from negotiated interactive observation and in-depth unstructured interviews with eighteen midwives were analysed using inductive ethnographic principles. In order to ameliorate the emotional distress they experienced, the midwives used coping strategies to organise the people and spaces around them. These strategies of organisation and control were part of a personal and professional project which they found almost impossible to articulate because it ran contrary to the ideals of the midwifery discourse. Midwives explained these coping strategies as firstly, necessary in order to deal with institutional constraints and regulations; secondly, out of their control and thirdly, destructive and bad for midwifery. In practice it appeared that the midwives played a role in sustaining these strategies because they formed part of a wider professional project to promote their personal and professional autonomy. These coping strategies were very similar in the Consultant Unit and the Midwifery Unit. A midwife-led service provided the midwives with a space within which to nurture their philosophy of practice. This provided some significant benefits for their emotional wellbeing, but it also polarised them against the neighbouring Delivery Suite. The resulting poor relationships profoundly affected their capacity to provide a service congruent with their professional ideals. This suggests that whilst Alongside Midwife-led Units may attempt to promote a midwifery model of care and a good working environment for midwives, their proximity to consultant-led services compounds the ideological conflict the midwives experience. The strength of their philosophy may have the unintended consequence of silencing open discussion about the negative influence on women of the strategies the midwives use to compensate for ideological conflict and a lack of institutional and professional support.

School attendance is a high profile issue at both national and local levels, and links have been made between poor attendance and low attainment, poor employment outcomes and antisocial behaviour (Reid 1999, 2002). This small scale research study focuses on a group of young people referred to as school refusers, who experience difficulties attending school associated with anxiety and emotion. This small scale, case study based research revolves around five young people who have been reintegrated into mainstream school following a period at a Short Stay School (PRU) for key stage 3 and 4 pupils with mental health and medical needs. In addition to the young people, participants include their mothers, the learning mentor from the Short Stay School and a mentor from the receiving mainstream school. Findings underline the heterogeneous nature of cases and an experience of school refusal associated with intense emotions for the young people and their parents. Change associated with school and home factors are implicated in school refusal as are factors including social anxiety, bullying, the child/parent dynamic and characteristics of the young person. School refusal is a long term matter requiring ongoing support even after reintegration.

In this thesis I undertake an autoethnographic, phenomenological investigation of the experience of being bullied as a child by an adult; namely my mother, and to some extent my father, throughout my deeply religious upbringing, and its consequences and outcomes in my life. Using as a framework the story of the hero’s journey, I explore through layered storytelling and reflective analysis, how I came to marry a bully, and experience domestic violence, and my response. I investigate the difficulties I encountered in my relationship with my first son as he became a toddler. The areas I cover are the experience of being bullied and the effects on my choice of a partner and on our relationship. As I write I am brought up against my ‘self’ as I look at the concept of intimate partner violence and the subject of violent women, along with family terrorism, and whether or not violence is gendered. I also investigate bullying behaviour between adults, at how bullies and victims are created, and how I came to act out both of these behaviours. I describe my journey through counselling to gaining a new attitude towards children. Other influences which have shaped me, including religion and faith are examined, to see how they have provided resilience, and how these aspects of my life have been transformed to influence how I came to work with and for children in the educational field. I describe how my work has continued to inform and transform my views of the way adults treat children, the recognition that when children behave ‘badly’ there is a cause, and describe why I have a passion to see that adults find new ‘ways of being’ with them.