This qualitative research explores upwards harassment in the workplace and is located in the social psychological paradigm.  In this study the targets for harassment are academics working in Post-1992 English Universities and the perpetrators of the harassment, undergraduate students. The study uses attribution theory to explore the academics’ experiences of the harassment.  These accounts clearly show that students are not only verbally harassing academics and making unachievable task demands using electronic communication devices, but that they are isolating, and personally and sexually harassing academics. Academic attributions demonstrated that they perceived that harassment occurs when students themselves are feeling stressed. They felt that these stresses are not only related with course demands and social requirements, but that they are associated with the changing nature of society, the change in the profile of the university student, widening participation and the social political agenda of education. This research highlighted that, as a result of the harassment, academics are feeling heightened levels of anger, fear and guilt, and to deal with these potentially damaging emotions they proactively employ a variety of coping strategies.  This research demonstrated that the most predominant coping choice is informal social support.   However, it is also suggested that academics are themselves inadvertently putting undue stress upon each other. To minimise upward harassment, limit the negative effects of stress and the associated detriment to the health of academics, it is suggested that universities be proactive in working collaboratively with students, Student Unions, Human Resources, Information Technologists, academics and managers, to explore Anti-Harassment policies, and embed the message that harassment of any form, by anyone in the organisation, is unacceptable.

Background: Orphanhood is a major consequence of the HIV/AIDS epidemic in sub-Saharan Africa. There is little evidence concerning psychological problems for AIDS-orphaned children. This thesis explores the relationship between orphanhood status and mental health. It also examines mediating influences of environmental risk and protective factors, and interactions between factors, on children’s psychological problems. Methods: 1200 isiXhosa-speaking children were interviewed, using standardised questionnaires, in deprived urban settlements of Cape Town. A qualitative stage with 60 AIDS-orphaned children, 42 caregivers and 20 professionals explored participant perceptions of risk and protective factors. A quantitative stage compared 1025 AIDS-orphaned children to control groups of other-orphans and non-orphans. Data were analysed with t-tests, chi-sq, anovas, regression and log-linear analyses. The study took place in collaboration with Cape Town Child Welfare. Results: AIDS-orphaned children reported more depression (p<.001), peer relationship problems (p<.001), post-traumatic stress (p<.001), suicidal ideation (p<.05), delinquency (p<.001) and conduct problems (p<.001) than other-orphans and non-orphans. Anxiety showed no differences. Compared to Western norms, AIDS-orphaned children showed higher levels of internalising problems and delinquency, but lower levels of conduct problems. These differences remained when controlling for socio-demographic factors. A number of factors strongly mediated the relationship between AIDS-orphanhood and mental health. These include poverty-related factors (food, education and social security, p<.001). caregiving-related factors (caregiver illness, p<.001, excessive housework p<.001, being a streetchild, p<.001) and AIDS-related stigma (p<.001). Cumulative effects were also found. Food insecurity and AIDS-related stigma interacted to raise likelihood of disorder from 19% to 83%, and orphanhood status and bullying interacted to raise likelihood from 12% to 76%. Conclusions: This thesis shows clear evidence of heightened psychological problems amongst AIDS-orphaned children. It also indicates mediating factors and points to areas of possible intervention. The South African Ministry of Social Development plans to scale up the study to a national survey of AIDS-orphanhood.

Literature on bullying in schools and other workplace bullying literature was reviewed to determine what is already known about bullying in the workplace. This study used an exploratory descriptive design and took a mixed method approach in four sequential phases. A tentative framework took a timeline (before/during/after) approach. In Phase One, in-depth telephone interviews were undertaken with midwives from practice and academia. In Phase Two a concept analysis using Walker and Avantâs (1995) framework provided a sound theoretical basis for the study. Phase Three confirmed, validated and contextualised the findings of the concept analysis through focus groups with practicing midwives, midwife managers, academic midwives and union representatives. A more substantial theory emerged at this stage. In order to develop a survey tool to measure the defining attributes of bullying, a self-administered questionnaire was developed, piloted and distributed to a convenience sample of student midwives (n=400) at a student conference. The response rate was 41% (n=164). This work confirmed the theoretical development comprehensively. Bullying in midwifery has now been identified, defined, validated and confirmed. The defining attributes were confirmed as being a repeated behaviour which had a negative effect on the victim and against which the victim found it difficult to defend themselves. Intention of the bully was also considered to be an important defining attribute with more than half of the student midwives who had been bullied (53%; n=31) perceiving the bullying behaviour experienced to be intentional.

Abuse and harm to individuals, through harassment and bullying, coexist with Identity Theft as criminal behaviours supported by the ready availability of personal information. Incorporating privacy protection measures into software design requires a thorough understanding about how an individual’s privacy is affected by Internet technologies. This research set out to incorporate such an understanding by examining privacy risks for two groups of individuals, for whom privacy was an important issue, domestic abuse survivors and teenagers. The purpose was to examine the reality of the privacy risks for these two groups. This research combined a number of approaches underpinned by a selection of foundation theories from four separate domains: software engineering; information systems; social science; and criminal behaviour. Semi-structured interviews, focus groups, workshops and questionnaires gathered information from managers of refuges and outreach workers from Women’s Aid; representatives from probation and police domestic violence units; and teenagers. The findings from these first interactions provided specific examples of risks posed to the two groups. These findings demonstrated that there was a need for a selection of protection mechanisms that promoted awareness of the potential risk among vulnerable individuals. Emerging from these findings were a set of concepts that formed the basis of a novel taxonomy of threat framework designed to assist in risk assessment. To demonstrate the crossover between understanding the social environment and the use of technology, the taxonomy of threat was incorporated into a novel Vulnerability Assessment Framework, which in turn provided a basis for an extension to standard browser technology. A proof-of-concept prototype was implemented by creating an Internet Explorer 7.0 browser helper object. The prototype also made use of the Semantic Web protocols of Resource Description Framework and the Web Ontology Language for simple data storage and reasoning. The purpose of this combination was to demonstrate how the environment in which the individual primarily interacted with the Internet could be adapted to provide awareness of the potential risk, and to enable the individual to take steps to reduce that risk. Representatives of the user-groups were consulted for evaluation of the acceptability of the prototype approach. The favourable ratings given by the respondents demonstrated the acceptability of such an approach to monitoring personal information, with the provision that control remained with the individual. The evaluation exercise also demonstrated how the prototype would serve as a useful tool to make individuals aware of the dangers. The novel contribution of this research contains four facets: it advances understanding of privacy protection for the individual; illustrates an effective combination of methodology frameworks to address the complex issue of privacy; provides a framework for risk assessment through the taxonomy of threat; and demonstrates the novel vulnerability assessment framework through a proof-of-concept prototype.

This multi-layered narrative inquiry focuses on the struggles of six counsellors to uphold ethical standards of practice, despite external pressures to the contrary. It is situated firmly within postmodern and constructivist traditions where both personal and social dimensions of the experiences are included; local and marginalised voices are privileged; and divisions between art, therapy and research are disrupted. The narratives were powerfully and evocatively told and, in the (re)presentation, I have endeavoured to maintain this evocative expression. This provides a compelling and unique insight into the disturbing nature of such pressure, which was considerable and unpleasant. It included bullying and intimidation, accompanied by efforts to malign the identity of the person. This is considered in relation to victim blaming discourses and impact on identity. The counsellors tended to hold values of relationship and responsibility to the individual, yet they felt unsupported and profoundly isolated throughout the critical period. This was compounded by the bullying as well as feelings of being personally culpable and shamed. The counselling profession is thus challenged to provide safe arenas for such experiences to be considered. In the retelling, their accounts become more complex and relational (including concern for the position of the powerful other). Links were made to early childhood experiences which the contributors felt to have been particularly constitutive of their ethical identity. Creative reflexive and autoethnographic practices similarly allowed the re-storying and reconstruction of researcher identity, and again invoked key constitutive experiences from early lived experience, some of which were profoundly personal. Assumed neutrality of researchers is thus comprehensively challenged, and the value of creative approaches to reflexive inquiry affirmed.

When reviewing the literature on workplace bullying it became evident that numerous studies had been conducted with the aim of identifying what expressions workplace bullying takes. Equally there had been a multitude of studies researching either targets of bullying or bullies. What seemed to be missing from the research was knowledge about bystanders, who are individuals that are often present in the workplace bullying situation. Therefore I decided to dedicate my second year research project to this topic, namely targets’ perception of bystanders. This study uses interpretative phenomenological analysis (IPA) (Smith, 2004) to investigate targets’ accounts of their experiences and refers to the studies on bystanding behaviour presented by Darley and Latané (1968). It was found that targets found that bystanding behaviour could sometimes be equated to bullying behaviour and that they even felt that supportive behaviour could be construed as a way of placating them rather than an effort to improve their situation. During my research it occurred to me that much of the studies in the field of workplace bullying had been undertaken using qualitative studies. I therefore felt compelled to see if I could use a quantitative method as this may result in information not possible to gain using qualitative techniques. The challenge was to find a quantitative technique that would still respect participants’ own subjective opinions. After much searching I found what I was looking for in the repertory grid technique (Jankowicz, 2004). I choose to investigate the nature of positive and negative relationships in the workplace bullying situation as it seemed to me that previous studies tended to focus only on negative behaviour in bullying situations. Whilst important, I felt that this area had been nearly exhausted. Furthermore I am aware that there is a considerable difficulty in rehabilitating bullying targets as well as their colleagues after the occurrence of workplace bullying. Therefore I felt it was appropriate to aim my research at gaining understanding what behaviour targets felt were supportive and useful. By knowing this it will be possible to design better interventions to combat workplace bullying.

This thesis examines the issue of sexual harassment on college campuses in Japan and measures taken both at official and grassroots levels to combat the problem. Using competing methodologies the: implications for both subjects and practitioners of researchers on sensitive subjects are analysed. Gender segregation in the Japanese school system, from the Meiji Restoration to the present day, is investigated in order to draw links between gender segregation, discrimination and the likelihood of sexual harassment at university level. Japanese legislation regarding sexual harassment is explored and the impact this has had on universities is examined. As a result of this new legislation universities were urged to establish guidelines and policies to protect themselves against both quidpro quo and hostile environment sexual harassment. The work of the ‘Campus Sexual Harassment National Network’, established by the late Professor Kazuko Watanabe, is investigated. Surveys conducted by individual universities and national research groups are analysed to assess the actual conditions of sexual harassment at universities and on campuses. Visual and non-visual preventative strategies undertaken by universities are investigated and the effectiveness of sexual harassment committees and counselling services within Japanese universities are examined.

This secondary study surveyed head teachers and interviewed nursery, primary and secondary teachers on their perceptions of the barriers and facilitators to inclusion of lesbian, gay and bisexual (LGB) pupils in one rural Scottish Education Authority.  The study focused on the understandings of masculinities and the silence on (homo) sexuality in the hidden and taught curriculum.  It further aimed to problematise institutional heterosexism. The outcomes of the survey indicated that reference to LGB pupils was missing in policy and generic policies were sufficient to deal with all aspects of equality.  All head teachers surveyed stated homophobic bullying would be dealt with in the same way as other kind of bullying. Whilst LGB pupils were perceived as ‘just the same’ as other pupils they were also depicted as victims in need of specialist support and engendered sympathy in teachers.  Whilst prejudice, attitudes, lack of knowledge and training was reported to be the main barriers to inclusion of LGB pupils some head teachers perceived being silent on the subject was respectful of individual privacy. Analysis of the survey indicated themes of assimilation, contradiction, and ambiguity, set within a liberal discourse of “we treat all pupils alike” “they are all the same”.  These themes were developed in more depth in the interview to reveal institutional heterosexism and structural barriers to teachers’ discourse on LGB pupils.  The data was organised into the following themes: ‘Gender roles and families’, ‘Moral Panic’, ‘Institutional heterosexism’.  The study revealed that whilst teachers aimed to treat all pupils alike they did so by treating them as though they were heterosexual.  As a consequence teachers seemed to lack the language to talk about different sexual orientations. This study suggests that there are structural and institutional barriers to inclusion of LGB pupils in school and limits to programmes of reform based on the individual, identity politics, and anti-oppressive approaches.  Nevertheless the outcome of this study indicates that for social change to occur anti-oppressive approaches remain the next stage in the process.

People are increasingly using the Internet and mobile phone technology to communicate with others in their daily lives. Despite researchers’ claims that cyber-harassment is becoming increasingly widespread, little is known about the phenomenon. This thesis adopted a mixed methods approach to gain a holistic understanding of the experience of cyber-harassment, how it is perceived by non-victims, and police officers’ perceptions of, and role in combating the crime. Although cyber-harassment is a crime within the UK, prosecuted using the Protection from Harassment Act (1997), few may perceive it as such due to the virtual nature of the perpetrator’s behaviour. Using data gathered in an online survey completed by 320 undergraduate students, principal axis factoring revealed three dimensions underlying perceived criminality of 18 cyber-harassing behaviours – deception/disclosure, harassing messages, and malicious software. Sending malicious software and harassing messages were perceived as criminal but participants were unsure about more ambiguous acts associated with deceiving or disclosing information to the victim. High Internet self-efficacious individuals (i.e., those who feel more in control of online interactions) were more likely than low Internet self-efficacious individuals to perceive malicious software as criminal. Low-agreeable individuals were more likely than high-agreeable individuals to perceive harassing messages as criminal. Whilst personality and Internet self-efficacy influenced perceived criminality for some cyber-harassing behaviours the findings were not consistent. However, females were more likely than males to perceive harassing messages and behaviours associated with deception/disclosure as criminal. Males were more likely than females to perceive sending malicious software as criminal. Participants reported experiencing a range of cyber-harassing behaviours and males were more likely than females to receive malicious software, be subscribed to unwanted services, receive abusive/threatening messages via the Internet, or to report that someone sent their friends/family/work colleagues email messages in an attempt to damage their reputation. Internet self-efficacious individuals were less likely to receive harassing messages via the Internet or be subscribed to unwanted services. Agreeable individuals were less likely to receive harassing messages to their phone, and neurotic individuals were unlikely to be subscribed to unwanted services. Participants’ ratings of upset following their experience of cyber-harassing behaviours were positively associated with the number of behaviours they experienced, and females were more upset than males. Personality and Internet self-efficacy were not associated with ratings of upset but upset was associated with specific behaviours, indicating that the nature of cyber-harassment was problematic for participants. Furthermore, interpretative phenomenological analysis of 12 victims’ experiences revealed the impact of cyber-harassment resembled PTSD-like symptoms, highlighting the detrimental impact cyber-harassment can have on victims. Despite the impact of cyber-harassment reported by victims, the qualitative research conducted for this thesis revealed that the virtual nature of their experiences caused confusion, as they struggled to understand whether their experiences were real in comparison to their offline experiences. The views of 17 non-victims and 8 police officers were subjected to thematic analysis which revealed victim-blaming tendencies. Non-victims were likely to blame the victim for their experiences and would offer support if they had adequate knowledge of the victim and evidence of cyber-harassing incidences. Police involvement in cyber-harassing cases was dependent on threats being made to the victim, and victims were perceived as unhelpful in providing evidence and following their advice. Non-victims viewed perpetrators more sympathetically than victims, and there was little understanding about the impact that cyber-harassment can have on victims. The findings from this research are discussed in terms of psychological theory, and suggest that ‘just world’ beliefs may play an important role in perceptions of cyber-harassment. A caveat is raised that the findings from this research are drawn from small, qualitative studies but the research provides some interesting insights to cyber-harassment, and it is hoped that the findings will be transferable to future research investigating the phenomenon.

Bullying in schools is a growing international concern as the consequences of bullying and victimisation have been shown to be far-reaching. With the aim of developing effective anti-bullying interventions, previous research has investigated. The factors situated within the child’s family and within the child themselves that are considered to be the causes of childhood bullying. An underdeveloped area in the literature was in relation to the protective characteristics of children who are at risk of bullying, specifically how the characteristics of children mediate or moderate the effects of negative family experiences on bullying behaviours.

This thesis examines the role of appraisals and emotions in sexual harassment. Five types of strategies that are linked with the experience of sexual harassment are examined. These are advocacy seeking, negotiation, social coping, avoidance and denial.  The link between appraisals, emotions and coping strategies is examined across eight studies (1047 participants in total).  Studies 1 and 2 examined the potential role of emotions in behavioural responses to sexual harassment, establishing coping strategies as a fitting measurement of behaviour.  Studies 3 and 4 examined the role of power in the relationship between specific emotions and particular coping strategies as a response to sexual harassment.  In Studies 5 and 6 the role of appraisals and the effect of perpetrator type on the relationship between emotions and coping in sexual harassment were examined.  Study 7 investigated the effect of organisational support on the relationship between emotions and coping of women presented with a harassing situation perpetrated by a man in a superior position at work.  Study 8 investigated the relationship between appraisals, emotions and coping in the real-life experiences of victims of sexual harassment.  The combined results of this thesis support the argument that different appraisals of the experience result in different emotional experiences. The results also indicated that emotions and appraisals are related but distinct predictors of victims’ response toward sexual harassment.

Evidence is reviewed linking specific early abusive experiences (sexual abuse, physical abuse and emotional abuse) with the occurrence of eating disorders and this is interpreted in light of two conceptual models – self-trauma theory (Briere, 1996) and schema theory (Young, 1990). These models are used to consider a potential vulnerability to further victimisation, more specifically, being bullied at school. The impact of these repeated traumatic experiences on the development of a secure sense of self and emotional regulation skills is considered and examined in light of offering an aetiological understanding of eating problems. Research is then reviewed examining the prevalence of negative self-beliefs in the eating disorders. Alexithymia has been documented as being common in individuals with eating disorders, however this is reconsidered in light of a lack of emotional expressiveness as a result of particular childhood experiences. This clinical group seem to have particular difficulties with anger and disgust, however there is a lack of concise research measuring all of the basic emotions and comparing an eating disordered group to a psychiatric control group. This study aims to examine the association of abusive experiences both at home and at school with eating disorder symptoms, as compared to a control group suffering from depression and a non-clinical student group. Comparisons were also made on levels of all of the basic emotions across the three groups. The eating disordered group were found to have significantly higher levels of sexual abuse than the depression control group suggesting that this may act as a specific risk factor for eating problems. The higher level of bullying experienced by the eating disorder group, compared to the depression group, was only approaching significance; however the ED group did report higher levels of being left out or ignored by their peers. Although the prediction that the eating disorder group would report higher levels of anger was not observed, the eating disorder group did report higher levels of disgust.

Objectives:  The study aimed to determine the prevalence of posttraumatic stress symptoms in a population of incarcerated young offenders, and to test the applicability of a cognitive model of PTSD to this unique population.  It explored whether there was a link between reported bullying behaviour and posttraumatic stress symptoms, and investigated hyperarousal as a possible mediating factor. Design:  A cross-sectional, questionnaire based study design was used. Method:  56 incarcerated young offenders participated in the study.  Four questionnaire measures were administered in a single interview, and additional information was collected from the young person’s prison life. Results:  A high prevalence of posttraumatic stress symptoms was found in the study population.  Significant correlations were found between posttraumatic stress symptoms and negative appraisals, and cognitive factors predicted variance in posttraumatic stress symptoms over and above non-cognitive factors.  No relationship was found between bullying behaviour and overall posttraumatic stress symptoms although significant correlations were found between hyperarousal and indirect bullying behaviour and total frequency of bullying behaviour. Conclusions:  The study provided support for the important role of cognitive factors in posttraumatic stress symptoms and suggests that a cognitive model can be usefully applied to a population of incarcerated young offenders.  For the most part, the results suggested that no relationship exists between bullying behaviour and posttraumatic stress symptoms, but a specific relationship between hyperarousal and some forms of bullying behaviour was found.  Further research is needed to fully understand the experience of bullying in this population, and to examine the causes and consequences further.

Asperger’s Syndrome (AS) is a lifelong developmental disorder that affects numerous aspects of people’s lives, particularly social skills associated with understanding and interacting with others. AS is similar to High-Functioning Autism (HFA); clinicians and researchers often consider these concurrently, as here, although there is a greater focus on AS in this paper. Individuals with AS/HFA appear to be at a greater risk of ‘psychiatric co-morbidity as they transition from childhood to adulthood. The revie~ :paper considers possible barriers to a successful transition through adolescence such ;as social skills, stigma, bullying and adjustment. The empirical paper presents a qualitative study designed to understand some of these barriers faced by adolescents (aged 12-18) with ASIHFA Results indicate that the participants progress through a process of discovering the meaning of AS/HFA and that this is affected by other issues such as managing the label and experiencing stigma, bullying and difficulties with friendships.