Positioning itself within policy debates on the best way to deal with disputes in UK workplaces and the (potential) resultant increased interest in mediation, this thesis draws on literature from law, philosophy, psychology and management to add to the growing, but largely theoretically-underdeveloped research on workplace mediation. In this research, mediation refers to a voluntary and confidential process where parties to dispute seek a mutually agreed outcome. This process is facilitated by an impartial third-party mediator. The research offers an empirically-informed theoretical framework exploring the extent to which the use of mediation to deal with bullying and harassment is appropriate. In asking whether mediation is appropriate, it argues that it is necessary to consider whether its use is not only feasible but also fair. Using Rawls’s (2001) theory of justice as fairness to structure the discussion and focusing on cases involving sex, race and sexual orientation it constructs an argument for the use of fairness as a guiding concern for an understanding of mediation grounded in an appreciation of public values and notions of social cooperation. It explores tensions between the nature of mediation and of bullying and harassment to question the extent to which an emphasis on cost/efficiency and empowerment in mediation rhetoric may obscure questions of the privatisation and individualisation of systemic and structural problems. Within this discussion theoretical and practical questions are identified and are then explored through the use of a mixed method research design comprised of a small-scale questionnaire (N=108), interviews (N=20) and focus groups (Four groups, N=16). Samples were purposively recruited and consisted of those over 18 years old with six month’s work experience in a UK workplace (questionnaire/focus groups) and external workplace mediators (interviews). Answers to the questions are offered in the form of a framework comprised of a theoretical model and a practically-orientated schematic. It is argued that the reconciliation of potential conflicts between mediation and bullying and harassment are found in a greater understanding of the way mediation operates in practice. This understanding is guided by an appreciation that different standards of reasonableness apply to different behaviours and that individuals, organisations and the courts have differing levels of responsibility for setting and upholding these standards. In meeting this responsibility it is important an organisation is seen as a party to the mediation process since a threat to fairness arises not from privatisation per se but from a personalisation of problems of organisational and/or societal significance. Rather than reject the use of mediation in such situations it suggests the notion of ‘tailored privatisation’ offering a compromise between the concerns of privatisation and the purported benefits of mediation.

Shame is considered to be a negative emotion which encompasses feelings of inferiority, self-condemnation and the desire to hide from others. It has been associated with psychopathology, including depression, which is a significant and growing concern particularly in young people. Understanding how shame contributes to adolescent depression is therefore important. 0 Previous research with adults indicated that rumination and social rank are important in the relationship between shame and depression. However the small number of studies related to adolescent depression suffered from methodological weaknesses and did not test for mediation. Objectives The present study aimed to elucidate the contexts inwhich adolescents experience shame. Moreover it aimed to investigate whether rumination and social rank (social comparison and submissive behaviour) mediated the relationship between shame and depression in adolescents. Method A cross-sectional, questionnaire-based design was used and data were collected from a community sample of 16 to 18 year-olds (mean age 17.09). Measures of chronic, external and event-specific shame, general and event-specific rumination, social comparison, submissive behaviour and depression were completed by 188 participants (175 females and 13 males). Results The findings suggested that adolescents experienced shame in a variety of contexts including bullying, poor academic achievement and relationship difficulties. Mediation analyses suggested that rumination did not significantly mediate the relationship between shame and depression in adolescents, independently of social 104 nk. social comparison and shame appeared to act in a reciprocal relationship to influence adolescent depression. Shame and submissive behaviour behaved similarly but in adolescents submissive behaviour may be protective. conclusion The findings differed from previous research examining shame, social rank, rumination and depression in adult samples. In the presence of shame, social rank may be more important than rumination during adolescence in relation to depression as an outcome.

The first part of the study was conducted on a selected group of people from the management team of the investigated organisation.  This served as a cognitive testing of the suitability of the research tool for the subject under study.  An adapted version of the Negative Arts Questionnaire-Revised (NAQ-R) developed by Einarsen and Hoel (2001) was utilised in this research to collect relevant data from the respondents.  The second part of the research gathered quantitative data from the whole organisation, using an accepted version of the questionnaire used in the first study.  A total of 452 employees’ completed the survey which was a 25% response rate.  Results reveal 37% of the respondents have been subjected to bullying in the organisation; while 30% report that the bullying experienced is ongoing. A factor analysis on the different types of negative behaviours reveals three types of bullying behaviours: personal bullying, administrative bullying and social exclusion. Another factor analysis conducted on the causes of bullying within Lifesaver identified the attributes of the recipient, the poor interpersonal and intrapersonal skills of the perpetrator, a lack of effective policies and procedures, and the employees’ resistance to change as the primary causes of bullying. The third part of this research is a qualitative research carried out on 10 employees. Results revealed a different pattern to the causes of bullying. These are organisational change, organisational division into groups, power relations, poor management, and other factors such witnessing bullying. The different types of bullying, are covert and overt bullying, and upward bullying. The fourth part is another qualitative research conducted on five key informants within Lifesaver. Results reveal bullying is going on in the organisation and can be attributed to the fact that bullying is part of the culture of the organisation. The evidence to support this claim has been presented to the management of the organisation.

This thesis examines prisoners’ experiences of imprisonment. Initially, some of the challenges that prisoners face during imprisonment are considered, of which bullying represents a prominent feature. A systematic review of literature exploring bullying within prisons is presented, with emphasis on the nature and prevalence of bullying and the characteristics of those involved. High rates of bullying within prisons are reported, with prisoners tending to have experience in both perpetration and victimisation. The Hospital Anxiety and Depression Scale (HADS; Snaith & Zigmond, 1994) is suggested as a useful tool for measuring psychological wellbeing within prisoners. The measure is investigated in terms of its reliability and validity. Finally, an empirical research study exploring the influence of perceived safety and social support on the psychological wellbeing of prisoners in open conditions is described. The study employed a mixed-method design, using both quantitative and qualitative approaches. Results revealed relatively low levels of anxiety and depression among prisoners with high levels of perceived safety. There were some significant differences in social support according to levels of anxiety and depression but prisoners’ concerns about trust and fear of being moved back to closed conditions limited the degree to which they sought support from relationships within prison.

This thesis considers how sexual and romantic relationships between academic faculty and students in higher education are governed. Using analytic techniques drawn from Foucault and discursive psychology to interpret a corpus of texts, which includes policy documents, interview transcripts, fictional accounts, newspaper articles, and computer mediated discourse, I explore how five discourses are mobilized to frame faculty student relationships. I find that harassment discourse, which emerges as the dominant frame of reference in scholarly accounts, is taken up less readily in the accounts studied here. Rather, discourses foregrounding four alternative, but often imbricated, themes are more extensively mobilized: infantilization; religiosity; health, safety, and hygiene; and professionalism. These discourses reinforce elements of the truth claims propounded by harassment discourses; notably, their gendered and heterosexist assumptions, and their insertion of a gap between academic and student, albeit one configured along subtly different lines. However, they also challenge them, positing alternative claims to truth, recasting the subject positions of academic and student, and re-orienting relations between the two. For example, infantilization discourses construct faculty-student relationships as a horrific relation between adult or parent and child which must be monitored, whereas religious discourses construct a pastor-flock relation, articulating relationships as a temptation to be resisted or atoned for. The thesis offers contributions to research on faculty-student relationships per se, and is also understood as opening up analysis of organizational sexuality and the university more generally by arguing for the usefulness of a government approach to these phenomena.